"Buy 2 for the price of 3"

UPDATE: from 1 to 3 starsm
2 bottles received today.
No explanation or contact.
Keep your customers in touch. There is no need for this to happen. Either remove the telephone numbers or update and amend accordingly.

A specifc product was not available after order was placed. Person spoke to me via mobile phone. Telephone numbers on Google and website do not work. 3 tickets raised and 2 weeks later no response. This is the behaviour of a company who does not care or are keeping people's money. If it's neither, it must be incompetency.

"Sent less items than ordered"

Sent the wrong number of items, less than I ordered, cant contact, or call, wish I had checked here first. will never use again.

"Abysmal company "

I ordered items beginning of January and nothing has arrived the contact number does not work the raise a ticket does not work nor does the email abysmal customer service do not order from this company

"Bought £200+ online order of Heets and…"

Bought £200+ online order of Heets and they didn't send the goods and ignored my emails!! Total scam - do not trust this company. Going to take it to small claims court!

"NEVER ORDER HERE "

NEVER ORDER HERE !
I made on order on 9 Juli and still today i didn t het annything after 100s of mails i did got 1 real answer saying they Will send my package again becaus thé ticket on thé package was Broken after that still nothing ! NEVER ORDER HERE !

"Don't use this company - I wish I had read the previous reviews!"

I wish I had read the previous reviews before making 2 orders with this company.
Absolutely abysmal. How they are able to continue trading with the concerns highlighted below I do not understand.
Both of my orders have been fraught with difficulty and only partially completed. After I had problems with my first ordered they rectified it eventually and I thought I would give them another chance. Unfortunately I am still waiting for something I ordered at the beginning of September. Despite multiple calls, emails and support tickets submitted I have not heard back.
I don't ever recall having such a poor experience ordering online and then subsequently with their lack of response to my contact.

"Absolutely Horrible!"

No sign from my order which I place over 5 weeks ago!
The company phone doesn’t work and they don’t respond to emails.

"Order didn’t arrive was 75 pound order…"

Order didn’t arrive was 75 pound order I’ve contacted them many times and no contact back do not order poor website

"If you are buying from this company do not expect fast delivery if you live in Scotland."

If you are buying from this company and live in Scotland, do not expect fast delivery, even with priority delivery which is supposed to arrive in 2 days, it took 4 days to reach my address, and priority delivery is not tracked. My order was delivered with RoyalMail, so perhaps it was RoyalMail's fault not EliquidUK's fault.

But apart from that, I got exactly what I ordered. Thank you!

"DO NOT ORDER FROM THIS COMPANY."

DO NOT ORDER FROM THIS COMPANY.
Placed 2 orders in April, - to 2 different addresses and neither order has arrived. Have emailed them NUMEROUS times to ask for help etc and NOT ONE reply.
Am now in touch with trading standards as companies like this need to be stopped.
Orders cost us just short of £100.00.

They mention that customer service is of upmost importance to them on their website - this is clearly NOT true.