"Excellent product swift service."

Excellent product swift service.

"WRONG PRODUCT DELIVERED AND NOT ABLE TO CONTACT "

READ GOOD REVIEWS PRIOR TO ORDERING, SO FELT CONFIDENT ORDERING FROM THIS COMPANY. HOWEVER, ORDER ARRIVED THIS MORNING, WHICH IS THE WRONG PRODUCT. NOT ANSWERING THE PHONE, EMAIL OR WATTSAPP MESSAGE.REALLY NOT IMPRESSED AT ALL.
I have since received a replacement product and therefore amended my original review.

Thanks for sorting the error out, accidents do happen. I will use this company again as I like the product

"Parcel gone missing - so has my money. "

I ordered from vets end for my cats prescription food, my first issue was my delivery date changed from 2 working days to 10 working days once the order placed. Ok, no drama I’ll have to wait.
Parcel is collected by yodel and yodel deliver it to a different address on a different street. I contact yodel who tell me to contact vetsend.
I was provided an address that the parcel had gone too, off I went to said address and the occupant has said they’ve received no delivery for me. I do the whole street (15 houses) not one person has received my Parcel. Vetsend open a claim with yodel. 7 days later still no updated but they've had my money for 3’weeks.
I open up a PayPal case and they attach the same information to the case showing it delivered to the incorrect address, again I explain what I’ve done attaching the what’s app transcript. They now tell me to do a yodel claim. I HAVE DONE…..TWICE.
This has now been going on for 4 weeks. I have spent £60 on food me nor my cat have, vetsend have said they’ve received will not do anything until yodel finish their investigation (which can take up to 28 working days)
£60 is a lot of money and such a big chunk to lose at the minute.

I’ve begged and pleaded with vetsend and they do not care

I will not use this company again.

"Price"

Price was much cheaper than from our vet.

"supe quick delivery and so far the…"

supe quick delivery and so far the products seem great :-)

"Those guys fulfill! 👏🏻👍🏻"

Those guys never failed me even when the snow made everything close down! Orders arrive on the designated dates, packaging is superb and all food products are always fresh. Thank you!

"Fast delivery"

Fast delivery, was very happy.

"Expect long delays "

Ordered item listed as in stock. Took payment and then just keep pushing delivery date out. Asked whether it was actually in stock and told it was due in same day only to be told an hour later unspecified delivery time. Week wasted could have ordered elsewhere for an item really needed.

"Special cat food"

Ordered food for my cat it was delivered in three days excellent service when it's finished I'll be back for more

"Delivered promptly"

Delivered promptly - thank you.