"Poorly fitted the manual system"

Poorly fitted the manual system, rod catches on wall, rod falls out, electric blew couldn't get into garage, had to remove electricity meter box to gain entry, took out extended warranty but now they have closed down and started again under another name the warranty is useless, obviously an Arthur Daley type conman in charge ripping people off. Now trading as Sentry rolling doors using the same RDC details.

"Poor quality, motor failed having very little use, company has disappeared, cannot use extended warranty paid for"

Paid for a garage door from Rolling door concepts, paid for extra warranty on the motor and parts, less than 18 months later the motor has died and cannot open the door.

Contact the company to use the extended warranty paid for and the company, no reply to emails, phone number is non existent and they have gone bust, leaving me out of pocket and also unable to get a car out of the garage.

Company since re trading as “Sentry” doors. Probably run by the same dodgy person selling the same dodgy cheap products to ruin some more unsuspecting home owners lives.

A complaint has been raised to trading standards for both companies.

"2year roller door the first year call…"

2year roller door the first year call out twice to reset door not fit for purpose will not roll up even with the manual overdrive very poor quality 2fobs could have bern in a Christmas cracker . Called lots of times several numbers but no such number emailed 5times mail returned undelivered. Emailed the warranty contact no number.
Got an expected who said I’ve been scammed snd the company trade in another name . I have contacted watchdog . I have no access into my garage snd will need to replace with a proper garage door
Be afraid be very very afraid and buy local the scammers are based in England

"DO NOT USE!!!"

DO NOT USE!!!

Paid over £1000 for a door and extra insurance. Door fell on my husband head! Very dangerous! Company then go bust and set up in different name. Will be taking to court for damages!! AVOID AVOID AVOID. Had an independent engineer and they have used wrong parts!

"Buy cheap buy twice"

Had RDC fit my garage door . Lasted 2 yrs if that . Motor and control box failed . Like others door held onto roller with wood screws but then fitted by two Eastern Europeans working on behalf of RDC. A local reputable company looked at it and declared it useless and non repairable cheap rubbish .
Now costing me £2k to replace
RDC it seems long gone . There should be laws preventing this .

"New door required. Warranty was a scam."

We are now having to replace the door with a brand new one from another company. The company no longer exists and the 9 year extended warranty was a scam. The control unit and the transformer have both stopped working. Upon inspection by the reputable local firm I called in, they discovered the door was only fixed to the roller with 3 x wood screws!

"Scammers be careful"

Scammers be careful

"Luckily I don’t buy extended warranties…"

Luckily I don’t buy extended warranties specifically because of what has happened to so many who have been stitched up by this company, but they’re not the only ones who do that sort of thing. Closing down and then forming a new company with a slightly different name appears to be par for the course these days. Condolences to those who have been affected

"It’s a shame as the initial getting the…"

It’s a shame as the initial getting the company to come and do the work was easy. Door insulation fab, the guys were so lovely and knew what they were doing. It’s a shame that communication is none existent…they just need to employ a good office manager! Now my door has come off the runners and no one will answer my messages. I did have the text message like others…”I don’t work for them anymore”…”I think the company has gone under”….what a way to run a business…I now cannot access my garage at all. Good job I didn’t keep the car in there! 😡😡😡😡

"Hi there I have a broken remote control…"

Hi there I have a broken remote control and would like to claim on my 10 year warranty, i am keep on calling the rdc company number but the contact number is not exist. There was a guy called Matt was working there and initially he picked up my first call, but now he is telling me that he have left the company. Is it strange?. Because he was the only one there at that time. I think he is the boss and now he is giving me a new story. Is anyone know which company we have paid for the warranty, because I remember it was a different company!