"Hi there I have a broken garage door…"

Hi there I have a broken garage door and would like to claim on my 10 year warranty, please advise how I proceed? Thanks

"Door lasted approx 1 year"

Door lasted approx 1 year, broken motor. Door fitted April 2023. Company don’t seem to exist anymore, the contact number on the invoice is “..an incorrect number (01621 85703). Had to call another company to replace door. They told me the original company has probably stated up again under a new name.

"We had two garage doors fitted approx…"

We had two garage doors fitted approx 2yrs ago and paid for their 9 year warranties for both doors, one door has been damaged by it’s open and shut operation so I tried contacting RDC 20.04.2023 but no success! We have been ripped off by this low life company! 😡

"Got me to pay £125 for a 9 year…"

Got me to pay £125 for a 9 year warranty. Complete scam as now the company will not answer calls or emails. I now have a broken garage door and no warranty... stay clear of this company!!!

"No Garage Access - Disabled User"

My husband is disabled and uses the garage door for access to the lift. We have 3 fobs, none work. We have no way to get into the garage from the house. I have been trying for several months to reach RDC with no reply. Like the others, I bought a 7 year warranty which seems to now be rendered useless. Are they still in business as I have had no replies to calls or emails?

"A scam company - you have been warned."

Do NOT use this company they will scam you out of £125 for a 9 year warranty then close the business and re-open under a different name.. a complete con.

"Shocking after care"

Had a door fitted and the sensor has become faulty and cab now only open manually have truer to contact the company twice but received nothing back

"We are a local"

We are a local, family run business that supply and install top quality, high end garage doors…actually for a little more than these crooks advertise their inferior product for.

These rip off merchants have been a thorn in the side of decent businesses like ours for many years.

I’m astonished that people actually keep falling for their absurd marketing.

We have tried over the years to warn people of them and their disgraceful business practices.

3 weeks ago we had a call from a customer that lived literally 10 minutes away from us.

Their door had been installed for 7 months.

It broke.

Despite us being literally around the corner from the customer, we were never contacted by them when they were initially looking to purchase.

We refused to even entertain repairing the product…the phrase substandard is an understatement.

Why are people who live in Dorset using a company based in the East of Essex to supply them?

Use Local people!!!

It might cost you £200 more than sheisters like this quote initially.

More fool the people that have bought them for not doing their homework and overlooking decent, hardworking people and businesses.

"Total scammers"

Total scammers

Book and paid for roller shutter door. Give a fitting date then given excuse after excuse before being ghosted and then they went into liquidation.

So glad I had paid by credit card and could claim my money back

"Door stopped working, rubbish company, gone into liquidation"

Door stopped working, manual mechanism stopped working. 9 year warranty waste of money. Gone to not liquidation. No Rosie, no response to emails. Utter crap do not use them. Now looking for someone to repair our garage door. Gggrrrr!