"DO NOT TRUST THE COMPANY"

After paying a small fortune for a Veterinary Consultation and another Written Prescription I delayed sending my it due to the Christmas Period and Royal Mail Strikes as this was a Canine Dosage of Tramadol Syrup for my elderly dog. I paid for the prescription, ordered it by email including a scanned copy and posted the original as as usual. As Controlled Medication has to be dispensed with a month they retained the Written Prescription even though they were unable to source a supply. This meant I was unable to find an alternative Pharmacist. They have cited two excuses for not sending the medication. A the prescription had an expiration date of 6 months and not 1 which was irrelevant as they only mentioned it when I complained and I was received by them within that correct period. B it was not in stock but then wanted me to pay for the return so I cannot take this matter up with the Veterinary. I have paid a substantial sum of money in Veterinary Fees, my elderly dog has not had her medication and has had to undergo withdrawal effects and they have refused to return the Prescription at their expense so that I can return in to the Veterinary Practice to complain. I will never use this company again - NEVER!

"Very quick service"

Very quick service. Quick delivery. High recommended.

"Very helpful"

They was very helpful and delivery was super fast what more can u ask 10-10 service
Thanks

"How you can get wrong opinion!"

I had originally given a 1* review as item not reviewed. Within hours I had been contacted by the Team who had tracked my package. Unfortunately Post Person did not leave a “missed you “ note so I had no idea I needed to contact them. I was given a direct link to reschedule. I was also contacted the next day to apologise gain and offer free delivery with DPD on next order. Customer Service now has a 5* and I will be using them again

"Great"

Great, efficient and easy to use.

"Easy to use website"

Easy to use website, clear and concise questions. All done without the questioning receptionist and the judgmental doctor.

"An easy site to manage"

An easy site to manage. I bought some painkillers for my arthritis and paid for upgraded delivery, was very happy to receive them the next day and we’ll packaged. Thank you. Would recommend.

"Good service and quick delivery."

Good service and quick delivery.

"Prompt delivery of tablets"

Prompt delivery of tablets. Easy to place order. Good price.

"Extremely good service"

Extremely good service. Many Thanks