"Our new double oven had a fault after…"

Our new double oven had a fault after installation. Was replaced with new one a few days later. Very satisfied

"Easy uncomplicated and uncomplaining…"

Easy uncomplicated and uncomplaining service to 2nd floor with a dishwasher. Arrived when they said they would

"The gentleman who called was very helpful"

The gentleman who called was helpful efficient and fixed the problem in one visit. Stewart was very nice.
I was very pleased with it all.

"Got the job done"

Prompt response and while I suspect the fridge could have been repaired I have no doubt the cheaper option was to replace. All done very smoothly and I have a happy tenant again. All achieved with no trouble to me. Thank you

"Excellent service"

Excellent service. Quick and very helpful. I would definitely use them again.

"Lovely operators"

There were delays along the way, not necessarily their fault, but you couldn’t ask for a more professional and dedicated team. A rarity these days.

"Very professional, reliable and honest"

Very professional reliable and honest, Stuart (11S) Identified the issue ordered the part and fixed our washer dryer within 10 days, we been trying to fix this for 6 months and being let down by two other companies provided by Electrolux, thanks capital repairs and Stuart.

"I thought your Engineer was very good…"

I thought your Engineer was very good and very helpful.
As his manner was nice.
Also gave me complete confidence in his communication with me.
So I give him a very
WELL DONE for a excellent service.
Miss Peggy Barker
11.44 review given

"Rangemaster Cooker Repair - exceeded expectation, and then some"

I asked Capital to send someone to repair a blocked gas jet on our Rangemaster cooker. Then, without asking, Gabrielle also checked and cleaned the other jet. Then he checked and fixed the oven door. Also, checked and fixed the extractor fan. Even gave me advice about why one of my fuses was tripping elsewhere in the kitchen.
Really, I couldn't have asked for any more. Really friendly and helpful, and feels like I've got a new cooker.
I am cancelling my BG Homecare and will just use Capital in future

"Called Capital because our Samsung…"

Called Capital because our Samsung fridge freezer wasn't getting cold enough over the last 3 days. Gent came today, after poking around a bit said that the compressor was shot because of a gas leak which he said he couldn't track down. He recommended a replacement compressor which he said they wouldn't get from Samsung - me fearing a cheap clone unit declined, especially when he told me even with a new compressor they couldn't guarantee the leak could be found and remedied. Fearing I would lose any hope of claiming back the cost of the 10-year warranteed invertor compressor (Samsung fridge was 5 years old, so 5 years outstanding warrantee) would be lost, I declined. He then told me he'd broken a pipe so most if not all of the remaining gas had now escaped - the excuse given was that was the way he checked for low gas! Now our fridge was worse than before he arrived! Eventually we arrived at the point where he installed a "bullet valve" and when I asked for, and agreed a refill hoping that would see us through until we can afford a replacement he proceeded to do that. Total cost to us now is £222.00. 2 hours after the man from Capital departed, the fridge stopped cooling altogether, assumedly loss of refrigerant. The compressor still runs, quiet as it ever has done so I doubt the "compressor is shot" story but no way of proving that. I wish I'd never called Capital. We now have a defunct fridge, out of pocket by £222 and little hope of getting a comparable replacement.