"Stay Away"

Poor experience! Bad service!

Stay away from Capital Repair company. They will trick you and make money. Engineer on his 1st visit asked for fridge parts replacement and said the fridge will work fine after that, I replaced it paying for the parts. The fridge didn’t work and I had to rebook engineer’s visit. On second visit, he examined and said the other part not working and asked me to replace that too. The other part quote was so expensive that I could have got a new fridge/freezer in that price.

If the ‘engineer’ who is a ‘specialist’ who charged £85 for first visit just to identify the problem would have informed me the real cost to fix the fridge at his 1st visit. I would have not gone ahead. But instead, I was duped! Now they are not refunding for the part which is not required in the fridge.

This whole process took 4 weeks and still the fridge is not working.

Pls stay away from Capital Repair!

"Our Bertazzoni gas burner developed a…"

Our Bertazzoni gas burner developed a fault and Capital repairs was recommended. An engineer check the hob and established that a new gas valve was needed which he ordered. Once the new part arrived an engineer from Capital repairs came to install a new gas valve and worked very professionally to get the hob burner working. I would definitely recommend Capital Repairs for all your appliances as I found they to be on time, polite and professional!

However, I must stress that the part ordered by Capital repairs was not genuine Bertazzoni to my knowledge, however, the engineer had to work around by removing the electromagnetic switch from the new part and fit it into the existing gas valve. At the end of the day the gas hob was repaired and functions well. This gives further confidence that Capital repairs will resolve the issue no matter what. Thank you!

"I was very impressed with Capital…"

I was very impressed with Capital Repairs and their engineer Gabriel. He did an excellent job repairing my Bosch oven. The company were generally very efficient with good customer service and communication.
Sue McLeod

"Excellent"

Excellent, very knowledgeable engineer.

"Excellent service"

Excellent service from a very pleasant experienced and knowledgeable engineer. He was able to sort our dishwasher fault in a timely manner and offer advice on maintaining our other appliances as he worked!! Very happy.

"The engineer was very helpful and did a…"

The engineer was very helpful and did a great job and had to put up with me and my puppy

"no star review"

if i could give this company no stars thats what they would get not only did it take them 6 months to fix my washing machine but tonight 12/11/2021 i had a repair man come fix my COOKER HANDLE and he smashed my cooker door when i said what am i meant to do with no cooker to fed my kids he laughed and said not my problem we should have a new cooker door in 14 days what a joke woese experience ever

"All good"

All good thanks. Happy with the service, will use again.

"Very proffesional highly recommend"

Very professional highly recommend

"Capital performance!"

The engineer was excellent: very helpful and informative. I would say though that we could have been told we were the last call of the day so that we could have had a more productive morning.