"Spoke to Clare Black today with Regards…"

Spoke to Clare Black today with Regards to a rental property search, she’s was most helpful and was super efficient, thank you.

"I wouldn’t recommend …"

When I recently enquired about selling my property. I asked if the whopping sales fee was negotiable. I requested the senior sales agent to call me. A time was arranged but no call received. This is the second time I have called. Jones Robinson Newbury claim to be professional and eager to help but if the basics of not returning a call can not be made. How professional are they? I have now instructed another agent.

"Clare is the brightest star in the…"

Clare is the brightest star in the Jones Robinson galaxy. I have been in the hospitality industry for more than 25 years and am very happy to get a service like I got by Clare. I just came to UK, but I didn't expected that great level of customer care from Clare. Big thanks to you Clare 👏👏👏👏Bravo.

"Great service from Jones Robinson for…"

Great service from Jones Robinson for my recent purchase. Deborah Harris dealt with every enquiry I had, and pitched in with chasing a VERY SLOW and uncommunicative solicitor. No complaints, would highly recommend. Thanks!

"Stay away from JONES ROBINSON!"

Stay away from JONES ROBINSON!

I wish to not give even one star! Full of liars. Strongly not recommend this Estate agent! Stay away from them!
Purchased the property in Thatcham and waiting 6 months, vendor extent the sales forever and after that received the phone call that the vendor not sell the property any more. Probably go different buyer!
I lost the oportunity to purchase the property because price increase dramatically. Jones Robinson don't care about buyers. The stress I go through with 6 months worth nothing. I wish to not touch them ever.

This is the second situation with Jones Robinson that they let me down.
Before I found the property in Newbury and make the offer. Then received the phone calls that the vendors change their mind

Please stay away from them!

I wish the vendors and Estate Agents someone treat them exactly the same! "Karma always back"

Feel sick when I think about this estate agent! The stress i go through caused to me the illness and depression because of them. They was ringing me everyday and pushing me to find out if my mortgage offer will be extended, they said otherwise the property will back to market again, jones robinson was giving me lots of pressure. I couldn't push the lender to make the decision right now.
When I manage to extend the mortgage offer for another 2 month I received the phone call from Jones Robinson that vendors pull out from sales. After I was waiting 6 months. From october 2021 till the end of the April 2022
Vendors didnt expected that my offer will be extended. After I manage to extend that he was surprised and find other way to pull out from sales saying illness reason.
I was waiting 6 months and no illness, and then illness in one day! LIARS!

PLEASE DO NOT EVER BUY FROM THEM ANY PROPERTY! DONT RISK!

"Excellent service from Jones Robinson"

Excellent service received from Jones Robinson. Deborah Harris was our main contact and was always available, professional and quick to respond to any of our questions or needs. When first viewing our purchased property it was great to see that the photos taken for advertising were not exaggerated in any way and gave a true perspective of the properties size & condition, so no nasty surprises when we first viewed. Overall very happy with the service received especially in these current times

"A big thank you to Claire Black for…"

A big thank you to Claire Black for helping me and my partner to find a perfect place for us in less than one day! Would definitely recommend everyone to use this company before trying others because any problems they help sort things easily and this is from someone severely epileptic who has a bad memory but I understood everything through the whole process thanks to Claire

"Instructed to sell our home"

Instructed to sell our home, and regretfully the experience was poor. We initially dealt with an agent, who provided great service, but he left and then there was a lack of ownership, and the experience was terrible - constantly repeating information, not showing viewers parts of the home and not following instructions.

Whilst others may have found their service great, my own experience was littered with flaws. I would not use them again.

"Thank you Caitln-good service !"

I made an enquiry with this estate agency about the new properties @ St Marys Gate Newbury. Caitlin was extremely helpful and provided me with good information about the site and location and we will certainly contact her again as soon as we have viewed the develpment and our house is under offer .

"I recently contacted Jones Robinson to…"

I recently contacted Jones Robinson to rent my flat. Lucy got in touch and was really professional and got our flat on the market with 5 offers on the flat within a week. Really impressed with the service and the video and photos marketing the flat were the best I have seen.
Thank you Lucy.