"Order and delivery were smooth and…"

Order and delivery were smooth and efficient start to finish.

Bolts to attach the seat to the legs were difficult to screw as the threads were not smooth. The rattan is spaced out a little more than expected but still okay.

The seats would benefit from a seat cushion also and are slightly on the narrow side so a little tight to sit in for some.

They do look beautiful and everyone who has seen them has commented how great they look.

"Excellent service"

Prompt service, barstools look amazing and very sturdy. Had lots of positive comments already. Small fault with one chair caused by Parcelforce, but Rattan Company sorted it without question or hesitation. Would order from them again.

"Thanks for being kind and understanding…"

Thanks for being kind and understanding to my MIL. We both bought sheets and protectors which fit perfectly. A little pricy compared to others but feel good quality. Be great if you did other colours/patterns. 😀

"Great service from The Rattan Company"

Great service from The Rattan Company, my item was delivered the day after the order was placed and looks fantastic. I ordered the kids rattan storage bench but use it in my own bedroom. I would definitely recommend their products and service.

"Amazing service…"

Beautiful product (rattan mirror) which looks lovely in my daughter’s room. There was an issue with delivery (not the company’s fault) but they were really responsive on e-mail and solved the problem immediately. Perfect customer service.

"The changing basket is beautiful"

The changing basket is beautiful, just what we wanted and very well made. Unfortunately the liner suggested is too small for the basket, but The Rattan Company customer service team gave me a refund for this very promptly. Thank you!

"Moses basket stand"

The moses basket stand is lovely once put together, but the quality of the construction is poor. We had to screw it together over two days because it was such hard work to get the screws in - seems this has been made in China to a low standard. Given the price, it would be better to have it at least part assembled rather than leaving the user to struggle for hours.

Note - I see a response below and would flag to the company that the only other review on trustpilot of the moses basket stand complains of the same issue.

"Beautiful stand, but screws difficult to put in"

I absolutely love my rocking stand for my Moses basket. It is a high quality design and looks beautiful.
The delivery was really quick and minimal packaging was used - which is a bonus for disposal but also the environment.

The only niggle I have is that putting the stand together took a lot more effort than I would have thought. The screws were really hard to fit in. A large drill hole would have made this a lot easier. It took us much longer to put together because of this and my husband had to take breaks because of the effort used.

"Great stylish bar stools"

Great product, well made and stylish. We were impressed with the bar stools from the images on the website and when the stools arrived they did not disappoint. We liked the fact that they are made from sustainable material. They look great and are very comfortable. Good customer service and they were delivered quite promptly.

"Great customer service"

Great customer service. I contacted them to ask about some bar stools coming back into stock that I was very keen to buy. A very quick response and they even offered to put the stock up on line before they were quite ready to in order for me to buy them there and then, really great. Delivery was prompt and I am delighted with the stools. Very good quality, solid heavy base and lovely rattan weave. I think excellent value compared to many other similar priced, poorer quality stools.