"Smart energy "

Smart energy
My mums boiler was old & & it was about time it was replaced, smart energy sent a surveyor after I responded to a Facebook advert
I was telephone by Karen in admin who arranged a heating surveyor to check where the old boiler is & make a plan if the new boiler can be fitted there & check where the radiators are & if my Mum needed loft insulation.

Karen rang me back & the gas safe fitters were arranged to come the next week.
They put sheets down on the carpets & not only were they very professional they were very polite you could see they took great care to do everything the job involved.
It’s an all day job so I stayed with my mum as she’s 80, bless her & I made sure she could sit & relax while the heating & hot water was off.

The loft insulation is really a nice job & a spanking new boiler with hand held display controller.
I recommend this awesome company who arrived on time & really lovely people. 10/10

"Fitters 1st class"

Fitters 1st class, on time, could tell they were fully professional. Went above and beyond my expectations when I requested a little change here, time wasn't an issue for them. Cleaned up the mess, even when it got late, no they did it. Contact with Smartway throughout the process of boiler and insulation fitting was constant and now even after completion ongoing, though there are no issues. So glad I chose this company

"Very good communication excellent work…"

Very good communication excellent work has been done highly recommend this superb company.

"Poor aftercare "

Didn’t get the boiler they said everything was done well apart from when the gas engineer left the boiler was banging and the kitchen radiator hadn’t been drained or a new rRTV replaced I asked to get the water now on the boiler I was told to do it myself I am 65 with barely use of my hands phoned and phoned and said I will have to pay 50 pound for some one to come out they said they would repay me knowing fine well no one will do this less than a 100 to come out still no RYV I made the mistake of using someone from a long way from my home I didn’t realise this so I am grateful for the boiler but the after care has been really disappointing and sad really and didn’t get the boiler I was told I would

"Is this a scam company?…"

Beginning to think this company is a fraud. Applied for a boiler under grant scheme. No one responding to my calls or messages. This there is a big scam going on here.

"Very happy with the work that been done…"

Very happy with the work that been done in my home today very clean no mess at all thank you very much

"Today had my new boiler and loft done…"

Today had my new boiler and loft done and the boiler was installed by ramzan and I couldn't be more satisfied with the work as he took the old boiler away with him . Ramzan took the time to explain to us how the smart meter works and he didn't go until the house had hot water .

"Boiler"

I got new loft all the ventilation and one main thing boiler as well
All the staff was very nice and cooperative would recommend them highly with out any doubt 10/10

"Exceptional Boiler Installation Service "

I recently had a new boiler installed by Ramazan, and I couldn't be more satisfied with the service provided. He demonstrated exceptional professionalism and expertise throughout the entire process. The installation was completed efficiently and with meticulous attention to detail, ensuring that everything was set up perfectly. Ramazan took the time to explain the new system to me.

"Very kind and good service "

Very kind and good service , thanks very much !