"I cannot recommend Clearit.ca enough"

I cannot recommend Clearit.ca enough. I recently needed help in importing a Collector Car from the US into Canada and contracted Clearit as my Customs Broker. The agent, Tyler that I worked with went above and beyond in helping me through the necessary steps and managing the end to end process, I will definitely use them again.

"DO NOT USE THIS COMPANY"

DO NOT USE THIS COMPANY. They are not responsive, could not provide the information that a customs broker needed to, because of their delays and lack of communication our shipment racked up over $10,000 in storage fees. They don't answer their phone and when I emailed them regarding the issue they took no responsibility. Not Trustworthy nor reliable.

They are coming back trying to deny any responsibility on this. All of what I said above is true, they were not responsive, their delays cost me. The package did clear customs but they didn't provide the necessary paperwork to release the crates and I had to chase them down day off to get the release paperwork, delaying the release further and costing me additional time with my movers.

"I really appreciate your expertise and professionalism "

We have been working with Clearit.ca for our customs clearance since 2020. The agents at Clearit.ca are very professional, productive and very efficient at what they do. All the team members are friendly and easy to work with. We are happy that everything has gone smoothly and on time. A special thank to Shayna, one of agents at Clearit.ca. Shayna went extra miles to assist me with registering a CARM account. I really appreciate Clearit.ca for having a knowledgeable and professional team. I highly recommend Clearit.ca to everyone who is looking for clear customs.

"Made my customs clearance experience…"

Made my customs clearance experience absolutely seamless! I’m impressed how easy and efficient customs clearance process with Clearit is .

"Thanks for the quick and flawless…"

Thanks for the quick and flawless service ! I will definitely be a repeat customer.

"Mistakes and Extremely Poor Availability"

Sent me an incorrect invoice 4:00 pm EST on a Friday
(double what it should be) after the load was picked up. They then disappeared for the weekend even though their website says they're available until 8:00 EST on Friday. I sent an email, phone message and chat message. No response. Clearly no off hours service.

The truck has had to be turned around. Now I wait to see how bad this will get. This couldn't have gone worse.

"Frustration"

Absolutely terrible website
Round in circles, closed portals
A full week of stupid wasted effort
Would never do anything with them again

"WARNING DO NOT USE"

WARNING DO NOT USE

DO NOT USE THEESE SERVICES AS THEY RIP YOU OFF. CHARGE YOUR CREDIT CARD WITHOUT CONSENT AND DO NOT EVEN DO THE BROKERAGE WORK FOR YOU. THEY WILL CHARGE YOU DUTIES FOR THEIR INCOMPETENCE. DO NOT USE YOU WILL HURT RELATIONS WITH ALL VENDORS & PARTIES INVOLVED.

"Completely screwed me over"

Completely screwed me over mid shipment, clearit.ca was not able to prove to the shipping authorities it was a legitimate company due to their address not matching their registered business name so the shipping company refused to write a bill of lading, completely screwed me over and i would HIGHLY suggest to use anybody, BUT these guys.

"First time shipping something over by…"

First time shipping something over by Ocean. Clearit was fast, communicated efficiently and was easy to use. Definitely the company to use.