"My lift installation was…"

My Duo Thrulift installation was straightforward and well organised.

"Stiltz lifts"

The staff are professional helpful, the installation went to schedule the installers were excellent cleaned up after themselves. We had one issue the engineer came out as booked and repaired the problem in a timely manner we are really happy with the service we have received

"Worth it"

The lift has a tiny footprint and the mighty power of allowing us to have two floors instead of one. If you think it’s too expensive, think again.

"An excellent product which does not…"

An excellent product which does not look out of place in our home. It’s very useful not just carrying people. Great after sales service

"Excellent installation team who took…"

Excellent installation team who took great care of our home when fitting the lift

"Very poor experience with the lift…"

Very poor experience with the lift installed today and came back (as per the installer) as faulty and can't work
The contractor took the whole money in advance so I don't know if they'll be interested to fix it or I'm left with a piece of metal for many several thousands which is never and not working
I don't know how a manufacturer let a product cost tens of thousand of pounds to pass the quality control and come out the factory faulty even before delivery

"No emergency service. Elderly parent stuck upstairs "

My elderly parents both have dementia and a live in carer. The lift broke down and there is no one in the area to fix it meaning one parent is upstairs and one downstairs. I have been told it will be this afternoon before an engineer can get here. This is not an emergency breakdown service.

"Poor service and even worse reliability"

Delayed putting lift in and once it finally got fitted we have 3 months of constant issues the lift is unreliable and is not fit for purpose and have to constantly wait for repairs

"Internal disabled lift"

Good product but said at time of ordering that my wife who has Parkinsons will need a double lift
But now find that rollator wil not fit in
Good but just hiccup re rollator
I also use a 3 wheeler
No way can I get in with wife who needs help
Overall a good lift

"The service was better than 1st class"

The service was better than 1st class. It was excellent in every way. We could not be more pleased with everything Stilz applied it’s self to in any way. We would award 6 stars at the very least.