"Great service"

Great service - knowledgeable and friendly staff who seem very committed to ensuring you get the best shoes for you. I was given lots of information and choice and ended up with great fitting shoes.

"Always fantastic"

Always fantastic - fast and free delivery, handwritten notes and free sweets too - my favourite running shop

"Brilliant!"

Great choice, great prices and fast delivery. Will definitely use again

"Fast delivery and great product"

Fast delivery and great product, hand written note was a lovely addition 🙂🙂

"Poor customer support when there's an issue"

Initially the service was great, customer support were really helpful in me getting a bigger size than the original order I made, but then there was a problem with one of the shoes and I don't feel like appropriate help was given. I'd only work then a few times and a chunk was coming out of the sole, so I emailed picture to see if I could get an exchange and was told no, because apparently Saucony trainers are delicate and can easily catch on equipment in the gym. I've ended up going to Saucony direct and they've very quickly organised a replacement pair to be sent to me as they agreed that shouldn't be happening when they're so new.

"Fantastic experience with RNW "

Fantastic experience with RNW

Shoes arrived promptly and well packaged.

Brilliant service, will be using them again.
5 stars

"I ordered a pair of shoes yesterday"

I ordered a pair of shoes yesterday, and they arrived today – super fast delivery! Inside the package, I found a lovely, personalized note, which I truly appreciate. The service is excellent, and the shoes are perfect. Keep up the great work! Thank you

"Very happy with my new Saucony…"

Very happy with my new Saucony Endorphin Speed 4 trainers. Great tempo trainer, especially for longer runs. Helps with recovery time.
Run Northwest as usual provided a great service- good price and speedy delivery with no fuss.

"Great staff abd service …"

Getting first proper running trainers for my son. Proper gait analysis done and range of trainers tried. Very knowledgeable and friendly staff

"Fab service and products "

I am so impressed with the speed of dispatch and delivery, as well as great quality products for good prices, customer service really good too.