"Shubhankar responded quickly"

Shubhankar responded quickly, politely and efficiently. Thank you.

"Highly recommended company"

Further to reviewing umpteen of the Governments approved suppliers for COVID tests, especially those for Day 2 testing, many of which had damning reports, we decided to go with Rainbow Labs, and we are pleased with our decision.
The entire process has been seamless and we would especially like to mention Chethan who has been extremely proactive to answering any questions we raised, obviously there were a few as this is an entirely new experience for everyone.
Thank you to all the team

"Extremely fast customer support!"

I needed the booking reference number for may Day 2 Kit, and Shubhankar helped me right away! Thank you, i can definitely recommend Rainbow Labs!

"Awful service"

Awful service. No response for a week on my test and had to call to call to get my results and it was a very confusing conversation with Meer. Would not use again.

"Excellent support"

Excellent support and help by Shubhankar!! Thank you so much for all your useful and immediate information :)

"PCR test never arrived, NO refund either"

Bought a two day after arrival PCR test online. Today Twelve days later test has not arrived. Have writen-chat-called, etc., Rainbow Labs and now they want me to trace it via their Currier. Demanded for a refund ( I had to pay for another lab to do the test) but they say that is not in their terms and conditions. Be very careful contracting this company, taking advantage making money from travelers in the current situation.

"Purchase of Day 2 Covid 19 Test"

I purchased a Covid 19 Day 2 test from Rainbow Labs from a long list
of providers and very glad I did.
After the transaction was finalised I realised I had made an error and submitted a message by email. As I am 5 hours behind the UK I wasn't able to reply ,so I called in the a.m. and spoke to Deepthi, she was very helpful and kind and solved my problem. I now have the documents I need to arrive in the UK with no worries. I will recommend Rainbow to my friends who may be travelling to UK....Many thanks Deepthi...

"Quick and easy to order for my Day 2…"

Quick and easy to order for my Day 2 Covid test. The confirmation number was sent immediately for the PLF. I had to contact Customer Service to have my results tho. Shubhankar was very nice and provided me with my test result in seconds.

"Quick and fast service"

Quick and fast service. Excellent customer service provided by Chethan

"Chethan as quick to respond and confirm…"

Chethan as quick to respond and confirm the tracking of my test, all seemed to go smoothly, hoping the outcome of the test is also a good outcome!