"What is this culture that everyone…"

What is this culture that everyone needs to be praised for doing the job they advertise they can do; they then were asked to do and been paid for? I am not sure what you want me to say. Thank you, perhaps?
Thank you.

"Very helpful."

Very helpful.

"Great service and very friendly"

Great service and very friendly. The only reason I've not given 5 stars is that one of the two keys I was sent did not work - but they replaced it quickly and without fuss.

"Fast and efficient."

Fast and efficient.

"Able to copy my unusual keys perfectly."

I am so impressed with Metrolocks. I couldn't find any locksmiths in my area who were able to make a copy of my unusual key, but Metrolocks were able to. All they needed was the brand name and the number on the key, and they were able to make copies. And the copies worked perfectly.

"fast and accurate service"

Quick to answer my query and quick to produce my order.

"Fast good service"

Fast good service

"Keys"

Quick service.

"Brilliant customer service but very very dear price"

Brilliant customer service, but really pay for it. Had a weird shaped anker key cut so understand the price, but even though the customer service was so good if another locksmith had had the same blank for a lesser price I would certainly have gone with them.

"Took a little longer than I expected…"

Took a little longer than I expected but overall a brilliant service thankyou