"Fantastic service from start to finish"

Fantastic service from start to finish. Ordered beautiful Italian bedroom furniture. Good price with discount. Delivered on time. Well packaged and perfect! Delivery guys were so nice and deserve a mention. Absolutely thrilled with my furniture. Very pleased to recommend.

"No response to emails / issue resolution yet…"

I received a bed frame that was poor quality for the price and also arrived scratched and one part that was cracked. The laminate finish of the bed side table was also poor. It’s been 2 weeks since I’ve sent a request for the replacement parts and I have yet to even receive a response or acknowledgement that my issue is being looked into. Item was poor quality but the lack of response to the issue is the most concerning. I’ve sent a follow up email 10 days later, still no response…

"Bedroom chest of drawers"

Just had our bedroom chest of drawers delivered within the specified timeframe. Furniture is well made good quality and excellent value. Delivery driver was polite and really helpful. Will definitely use again in the future!

"Furniture Direct Amazing Service!"

Furniture Direct have been amazing in accommodating my needs for my new home. Great customer service by all and catered furniture to work with the style and colours I had chosen for my house. I ordered all my beds and frames from them and my amazing dining table. Go to them for all your furniture, you will not regret it!

"Great service and value."

Great dining room table at a very good price. Good communication with Furniture Direct and good delivery times with friendly and polite delivery drivers. Would look to buy from Furniture Direct again. Thanks.

"Very Happy"

Quality of the product I bought was first class, the item came well packaged to avoid damage. Delivery was earlier than indicated at point of order. Overall, I was thoroughly pleased with the experience of Furniture Direct

"Product arrived on date and time as…"

Product arrived on date and time as promised.
Well packaged but instructions to assemble not entirely clear, it would have been helpful if the pieces were numbered along with the item list and clearly identified, so that you knew what piece went where.
Got there eventually
Product looks great!!

"Apart from not phoning to confirm…"

Apart from not phoning to confirm delivery date, as they said they would, I do not have any complaints. Once confirmed delivery was timely and drivers polite. I am very pleased with the furniture and I am thinking of ordering another piece from Furniture Direct.

"Over and Above"

Thank you for delivering ahead of schedule and placing it all with care in the room, and before Christmas. All of the items I have of yours dispersed throughout are just gorgeous!

"This is very good quality"

This is very good quality. Only issue is getting the drawers absolutely square but at least the fittings provided allow the drawer bases to be solidly located once squared up, other drawer units I've assembled have not actually had any such fixings so that's a positive. Excellent quality drawer runners. Cabinets very solid once fully assembled.