"not so great"

not so great, as communication was lacking.

"Great prices and fast delivery"

Great prices and fast delivery

"good customer service and good shopping…"

good customer service and good shopping experience. thank you

"All was exellent."

All was exellent.

"Excellent service."

Yes it has to be a 5* rating as my order came within 24 hours. WELL DONE RioHealth...

"Love this product"

Love this product

"I'd give them 0 if I could."

I'd give them 0 if I could.
I ordered a product from them in the morning of the 13th April and upped the order quantity to 2 in order to obtain a free 24 Hour Tracked delivery.
On 17th April, when my order was still showing as "Being Processed", I phoned Rio Health only to be told that Rio Health used a fulfilment house and deliveries were nothing to do with them. I was told that I shouldn't worry as my order would be with me, either on the 17th or 18th. Interesting take on paying someone for goods and a service that shouldn't be in doubt - 24 Hour Tracked is pretty specific. Today I received an update on my order and it is currently with Royal Mail in Swansea, quite a distance from Exeter where I live. I fully understand that deliveries can go wrong for a variety of reasons but the reason that I have written this review is the flippant and off hand treatment that I received when calling the company. Not good and sufficient for me never to use them again!

"My order has not been delivered"

My order has not been delivered. I have sent email to you, but have not a reply as yet. Please could you advise me of delivery date ASAP.

"Fast and professional delivery abroad"

Fast and professional delivery abroad! Great helpful products!
Stela

"As I recall my order arrived earlier…"

As I recall my order arrived earlier than I expected