Domondo
customer
"Expensive, Hard to Build, Cannot be Fitted from Inside"
I thought that it was very expensive it was at least £60 (including £20 postage) and I accidentally orders it too short (obviously my fault) so it would have been even more expensive if I had put in the right dimensions.
When I tried to assembly it I accidently broke a bit of the frame when hammering it together, it is very easy to do. I found the instructions difficult to interpret. What to do with the rope was not clear nor did I realise for a long time that the screws drill their own holes when you screw them.
The black semi-circular handles did not stay in at all. Also, I may have missed something but for some reason you have to go round to the other side of the window to swivel the metal clips to hold it in place. I cannot do this as I want this screen for a first story window not a ground floor window. The screen will not clip on if reversed (Put on from the outside) so it is completely unusable for me unless I try to modify it myself.
I could see this working for a ground floor window if constructed by someone with upper body strength and does not need the handles.
Norman garbett
"So far so good screen looks good in…"
So far so good screen looks good in position. not to difficult to build .would have liked more heavy duty hinges ,but so far it's working fine .
Marcin
"Good blinds."
The blinds are of very good quality. But the dimensions are not exactly as ordered. The hooks for the blinds are very weak !! I tried to put them under the curtain rod and with each touch they slip out of the mount and the blind falls to the ground.
Danilo
"Quality very good, service very bad"
I changed this review only for the quality of the blind I received:
Quality: The quality is very good and the simplicity to install it even better, really recommended. It took 5 minutes to install a big, long blind. I recommend the sticking option with no screwing.
Customer service: customer service is good, they are polite and genuinely nice but it seems they have few tools to help the customer.
Delivery: the delivery is very bad, it took 28 days to receive the blind and the box was even slightly broken. Customer service was unable to understand why the box was standing in the factory for days.
Oliver
"Excellent framed fly screens, but with some inconsistencies"
I ordered a couple of framed fly screens (in two separate orders) for some awkward, inward opening windows. I wanted something which I could install from the inside and without any drilling, etc.
The first one took a couple of weeks to arrive because they're shipped from Poland and there were a couple of issues on the way. It had to be sent back to Domondo at least once. I'm not sure who was at fault but this was not an issue with the second order which arrived within a week.
Assembly of the first one was fairly straightforward. Everything slotted together smoothly. The fly screen itself is held onto the frame by a thick plastic cable which you have to push into a groove on the frame using a special tool (included). There are also a couple of small plastic handles which are held in the same groove by the same cable. The instructions are really quite weak for that bit, but it wasn't too hard to figure something out. Once assembled, the screen was a perfect fit, and was very simple to install. The small metal arms hold it in place very securely. Unfortunately one of the handles did come off after installation, since there's essentially nothing holding them in place, so removing it might be more difficult...
For some reason the second one was much harder to assemble. The sections of the frame didn't fit together quite so smoothly and needed a bit of force. The worst part though was that the cable was extremely difficult to force into the groove, and there simply didn't seem to be enough space for the handles. I also noticed this time that the tool has two sides which initially look identical, but one of them seems to do nothing but damage the fly screen. I ended up having to combine the good side of the tool with a hammer and forgo the handles altogether. I created some makeshift handles of my own by tying some string around the metal arms, which actually worked much better than the included handles anyway (which I wouldn't have trusted after the previous one fell off).
So overall I'm very happy with the quality, look and function. However I do think that the included handles are useless (even when they are possible to install at all), the instructions are very weak (consisting only of vague diagrams), and that there are clearly some inconsistencies which make some of them more difficult to assemble than others.
Lydia Kay
"Great quality!"
Simple to put together and the quality is great for the price. Really pleased with it and our window was huge, their measuring instructions were clear and it fits perfectly. Will be buying 2 more from them at some point soon.
Albina Bell
"Too slow"
Too slow, no communication
meadt
"I have still not received my parcel yet…"
I have still not received my parcel yet but hope it arrives soon as I need to replace my old screenings
Adrian Davies
"Disappointed"
Sadly unable to fulfil my order due to shipping issues.
Mark
"Domondo advised they were unable to…"
Domondo advised they were unable to ship my order (PVC Screening) to the UK due to customs restrictions. I don't understand why Domondo would offer goods to the UK market if they are unable to fulfil the order. Communication was good, and full refund provided otherwise this would have been a one star review.
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