"Disappointed-but good customer service."

They sent me an email discount which I used to purchase a t shirt which the website showed as being in stock. Transaction completed and money exchanged. A couple of days later I got an email that they were out of the shirt in that size and I was given a refund. I appreciate the promptness of the refund, but I’m a little disappointed with all other aspects of the transaction. I own two D’Angelico guitars which I love. Wanted to have some swag to show it. I understand there is a lot going on right now, so Not that big of a deal.

"Not dissapointed"

Was happy all went well. the shipping was very fast, and I live up in Alaska.

"Great product, Fast Shipping"

Great product; fast shipping. A+

"Gold trim available"

They made available a gold-toned truss rod cover affordably, and shipped it safely and promptly. Great service! I'm so glad I was able to get a solid-wood (rosewood) Excel acoustic; it has great tone and sustain. Keep up the good work!

"Great people to do business with"

Great people to do business with, they truly care that you are satisfied!!!!

"Took over a week to get the item after…"

Took over a week to get the item after ordering it. item is as described.

"Great showroom in Aspen"

Great showroom in Aspen. Friendly staff, comfortable setting, fair price for a great guitar, 5 star rating.

"These are amazing guitars!"

These are amazing guitars!

"yes!"

Awesome guitar and sales experience. Price point is excellent.

"New EXL-1 had a broken tailpiece"

My new EXL-1 had a broken tailpiece and customer service immediately sent me a replacement. Great people to deal with. Love my new guitar.