"Really great product and I found the…"

Really great product and I found the customer service fantastic. We encountered a small problem after delivery, small crack on the pizza stone, caused by delivery we think ? But got in touch with customer service , who sent perfect replacement within 24 hours… would highly recommend 👍

"I am disgusted my new spinner just…"

I am disgusted my new spinner just jumps all over the floor leaving black marks so I am cleaning the floor non stop
Has anybody in their right mind got a clue as to what the problem is .
This is totally unacceptable

"A company that really cares"

I purchased a Hang n Dry+ but found I needed extra poles to dry my washing. I emailed & got a reply from Charlotte the same day, she was exceptionally helpful & ordered the extra poles for me & they arrived within 2 days! I absolutely love my Hang n Dry+ and was very grateful that Charlotte sorted my problem quickly & efficiently, if she is representative of DMD Collective then it is a company that I will definitely recommend and use again knowing that they really care about their customers which is rare these days.

"Had a quick response for a faulty item…"

Had a quick response for a faulty item and it was replaced immediately. Couldn't ask for better service, thank you.

"Replacement blanket. received my blanket in December…"

Having received my blanket in December 24, I found it to be very well made and warm . However in January I had a problem that it wouldn't switch on to heat. I made contact with DMD and communicated with a lovely lady by the name of Charlotte, she arranged a replacement and within 3 day I received it. All Woking well. A very good company and exceptional staff.

"DMD collective are an amazing company "

DMD collective are an amazing company . They supported me without any issues and were extremely helpful . The representative Charlotte was understanding and supportive . I would recommend this company wholeheartedly and wil be buying from them in the future . All in all an amazing customer experience.

"Save yourself pounds with a blanket from DMD"

I was given an electric blanket from DMD for Xmas and I have hardly used my central heating since I got it.it must have saved me hundreds in gas and electricity. I had a problem with the plug where my parrot had bitten through the cable and Charlotte from the customer service was so kind and understanding and sent me a replacement by return of post. What a wonderful company to deal with.

"Electric blanket issues"

Brought a electric blanket. Within 3 weeks it stopped working. Contact customer service and they sent me out a new remote. Unfortunately once connect to the blanket the day after delivery it stopped working. Contact customer service again and now sending out a new blanket. Thank you so much for all the help

"Fab customer service"

Fab customer service, Charlotte resolved my order promptly.

"Fantastic customer service"

Fantastic customer service from Charlotte!
She completely took ownership of a problem and resolved it quickly. Also followed up to ensure all was OK. Couldn't ask for more - Thank you!