"I would give this company 'zero' stars…"

I would give this company 'zero' stars if possible. I didn't receive my order when it was supposedly delivered. I emailed the company about my issue and have never received a reply back. I highly recommend not getting involved with this company.

"Shipping time is a lie"

Ordered a bracelet on 6/5 which should ship 7-10 business days. 11 business days later and they say it hasn't even been delivered to their store yet. Says it will ship out this week but didn't sound confident. Stuff happens but they should be the one contacting me about the mess up, not the other way around.

"Easy to order."

Easy to order.

"Fast, reasonably priced and they know what they are doing."

Send a watch in for repair after a local jewelry store broke it changing a battery. The repair cost was reasonable, the repair time was fast and the return shipment was well packed. You can't go wrong.

"I thought I was ordering an original replacement watch band.must have misunderstood "authentic"…"

I must have misunderstood "authentic" Seiko replacement strap" and "genuine" Seiko watch bands in the advertisement. I thought I was ordering an identical original watch band replacement. The watch band I received was the same style but the number of eyelet holes was different than the original watch band. The original watch band had 10 eyelet holes. The band I received only had 7 eyelet holes. I have a small wrist and had to punch a hole in the new watch band so I could wear it.

"Product was great"

Product was great! Shipping was fast, and everything was exactly as described.

"Good deal"

The watch band was available, when other suppliers said it was not, and came in the manufacturer package.

On time and good price.

"How business should be done."

Excellent service and all done in a timely manner.

"Had previous great service & went back. "

I had repairs made to a couple of my watches previously and was completely satisfied. So when I needed a couple of leather watch bands I ordered them from TWR. Same results! Completely satisfied, fast shipping, high quality and reasonably priced. Thank you TWR!
Chuck Davis
San Diego

"Total Watch Repair Exceeded My Expectations"

I was pleasantly surprised as to how quickly the replacement band for my watch was received. It was in perfect condition as well. I will definitely save the invoice and contact Totalwatchrepair.com for any further watch repair needs.