"Won’t rent that one again."

In the past we have had excellent luck renting through Treasure Realty. This last rental should be more closely reviewed by Treasure. The central air was not working on the main floor and three room air conditioners were duct taped into the master bedroom and living room. They were noisy and running constantly....really disturbing for sleep. In addition when we arrived there was an old dirty stove/oven sitting in the main living room which they removed after we called on Monday. The microwave in the kitchen was rusted inside and was a mess...had to readjust the turntable every time we used it to get it to work. There was lots more about this property the was not on the level we have come to enjoy when using Treasure, but it’s too much to list here. We’ve been using Treasure for about six years and we’re very disappointed.

"Top Sail Reef photos are 3 years old"

Top Sail Reef photos are 3 years old. What are you guys hiding? people will find out how you operate the hard way.

"Stay Away...Go Elsewhere"

Our family rented a house for one week from Treasure Reality. The house was left unclean and furniture broken. Treasure reality was unresponsive to concerns until our trip had concluded, and even then providing horrible customer service. Provided the many options out there and current COVID concerns, I would strongly suggest you opt for another provider or will likely be thoroughly disappointed.

"2404 Shore Dr. S."

2404 Shore Dr., South was our house. The AC unit does not cool the house, a guest got stuck in the elevator and maintenance helped get her out. Three story house and the elevator was NEVER fixed. The master bedroom wall leaked profusely down the wall into an outlet. Grill was filthy. Electrical outlet on porch was hanging out and very dangerous to all involved. Railing on the third floor porch was loose and very dangerous. Maintenance was told and never fixed it. Trash in the dunes, all plastic deck chairs broken. Floor filthy underneath furniture. Check in time moved up 1 hour without letting us know. We left a list of complaints with Treasure Realty when we left on Saturday. It is now Thursday an no one had contacted us nor will they answer our calls when we follow up.

We have read several reviews which are very similar complaints. Very disappointing experience. We expected more for the amount we paid for this rental.

"4326 island Drive North Topsail Beach May 23-30 th 2020"

Please read before you rent from Treasure Realty! We were not informed of leak in master bedroom prior to entering home... even though carpet soaking.. industrial filthy dehumidifier in closet and tubing strung thru master bath into the shower! Ever heard the sound of industrial dehumidifier? Ever tried to sleep in a room that smells like wet dog with drip drip drip. No communication up front! Even though they had my cell and email and I picked up packet at office in person! Sleazy operation! Nice as can be til your moneys in their pocket! I was to receive an email later in the week of May 23 telling me if reimbursement. It’s June 10th I’m still waiting! Air conditioning pan in ceiling with holes.. carpet wet smelled of wet dog.. dehumidifier in master bedroom emptying in-shower.. the entire week. We paid over 3700 for week we were reimbursed 224... which credit card company notified me of.,. Not Treasure Realty... even though on Memorial Day I was promised an email! Many other Realtors! Choose one besides Treasure! I’ve emailed multiple times since leaving island asking for an explanation! I’ve received none! Ridiculous!

"Richard Baker won't pay for restoration work, done on his home!"

First, I'm only leaving 1 star because I was required to, in order to write this review! I'm a local, in the business of restoring and renovating homes, in the area covered by Treasure Realty. We have been working on the Baker's personal home, and I have to say it has been the worst experience ever! From start to finish, nothing has been good enough! All of us have been doing our very best to fulfill every demand put forth by Richard! It's been 5 weeks since we started it and have not been paid yet! The job is done, aside from paint touch ups, and the Homeowner's Association inspected today and approved the payment, but Richard has done his very best to extend the job. Asking for ridiculous things to be done, not in contract, delaying approval on payment until he is satisfied, before final walkthrough and exit of the job. All to avoid paying for contractor work not covered by HOA! They talk about their Christian values and all the help to the community, but we are locals, restoring their home, and we are struggling to pay bills because he doesn't want to pay for the work! I know this has very little to do with the company itself, but it shows how little they consider the locals in their own community, who are trying to make their home livable and beautiful again! He refuses to pay people for the work they have done for him! I will never do anymore work for him again, personal or rental! Beware of people professing Christian faith and values to make themselves appear kinder and more trustworthy! All to make the money that they will not use to pay people that worked for them!

"Weve used them to book our house for…"

Weve used them to book our house for our wedding, last vacation as a couple of 2 and was trying to book our first vacation as a family of 4. We were celebrating both our sons birthdays as well as our 7 year anniversary. With everything going on with covid we weren't sure if we were going to get to go so requested a refund. When they hadn't got back to us for 3 days we figured the refund wasnt going to happen and we were going to go and make the most of it. We started packing but decided we'ld better call to check on things. Glad we did! We we're informed today (the day before we are to leave) they had canceled our reservation today and had already booked another family without us even knowing. We couldn't go if we wanted to. They offered no solution to this problem. They could have given us another property that was available for that week. I would never use them and hope you wont consider them either. To say I'm livid would be an understatement. This is precious time off from work that I'll never get back. This vacation was scheduled a year in advance so that I would be able to get off work. Theyve been very unprofessional about this whole thing. Very poor customer service!!!

"Fast Friendly Service!"

Joe Powers provided me with a CMA for my property hassle free! I was referred to him by a friend and I was not disappointed. He was friendly and informative and provided an accurate market analysis so I could start the FSBO process. I decided not to sell the property, but when I do I will go to Treasure Realty! Thanks again Joe!

"This company employee some of the…"

This company employee some of the rudest people I have ever dealt with. Fourth year with Treasure Realty and every year everyone there have been rude as can be. This year was the last straw. What in the world is wrong with your people and your company? I never stoop so low to write negative reviews, but I have had enough. When you are dealing with people that spend 6,000 to 10,000 every year on rental properties the least you could do is show some respect and show some customer courtesy. HAVE YOU HEARD OF PEOPLE SKILLS????

"Love Treasure Realty!!!"

Love Treasure Realty!!! Amazing customer service and gorgeous properties.