"St Regis Resort Unit 2404"

St. Regis Resort North Topsail unit 2404
Writing on the internal walls, ice maker didnt work, bedroom TV didnt work. No onsite management team, no sheets,towels or even toilet paper. Did not disclose damaged areas until after you booked. Construction noise at 7AM everyday.
When you were able to finally contact the management team, they came across as dishonest and uncaring.

Very disappointed and I will not recommend to anyone I know to stay there.

"BEWARE of this company"

BEWARE! There is a hurricane right now and the island has a mandated evacuation! We purchased the travel insurance and they still won’t reimburse. In the emails they have sent they expect us to sit on a will call basis and wait to see when they the evacuation is lifted, see if the house is intact! They will only let us file the claim if it is 4 or more days into the vacation. That means that we have to wait to drive 12 hrs to get there and then only have 3 days there and drive 13 hrs home! Terrible company and horrible customer service! DO NOT USE THEM!

"Dirty house upon arrival...two years in a row!!!"

We have rented two years in a row with Treasure Realty. Both years when we arrived at check-in, the houses were dirty. That is unacceptable. We pay a lot of money to rent a nice house for our extended family for the week. The management was rude, inconsiderate and did not compensate us well for the dirty house. They seem to be understaffed and need to get their act together. We will not be renting from them again. Think twice before you rent with this company. You may arrive to a dirty house.

"Reimburse Us"

Well their is a lot to say for starters the duplex burned down the first day are cars and everything we brought were to. treasure realty was great at first bought us food put us in another place not oceanfront but hey.Now when we started to ask questions and talk to the media that’s when they distanced themselves didn’t talk or reach out at all and still to this day they haven’t reimburse my uncle or grandparents. I mean what else do you have to do to get reimbursed. We will never rent from them again and probably will never go to topsail again

"Customer Rental Experience"

We have been renting from Treasure Realty for three or four years. The staff of Treasure Realty values their customers and they go the extra mile for their customers. Treasure Realty Staff are the BEST realtors on the island!

"They cancelled our reservation!!"

My parents booked a condo at Topsail Dunes for the week of 7/13. My dad just received a phone call tonight (7/2), stating that the condo would not be ready in time due to damages and their reservation is canceled and told nothing else is available. The agent sent listings for places 4x the cost of the original condo. What terrible business considering it was NEVER mentioned it was even a possibility the condo would not be available.

"recent vacation stay"

The process from beginning to end was very user friendly! I just wish the refund of the security deposit took less time!

"Spring vacation"

Very helpful on our reservation

"Treasure Realty has been great to us…"

Treasure Realty has been great to us for the past 3 years.

"Great service and customer…"

Great service and customer satisfaction.
Had a great vacation thanks to Treasury Reality.