"Was a tenant with Homesure for 14 months"

I have been a tenant with Homesure for 14 months. My experience was fantastic any problems that came up they was very quick to respond. Thank you to my Agent Liam who looked after me & treated me with the utmost respect cheers mate. My time with Homesure was hassle free. Would like to say goodbye thank you to Liam & everyone at Homesure. ❤️👍🤗

"Poor Service and Lack of care for Tenant Safety"

I recently had an unsatisfactory experience with Homesure, particularly with an individual named Rosanagh. Despite reporting a minor leak in the bedroom nearly a year ago, it was not addressed, leading to significant damage and a severe hazard to my health being an asthmatic. This neglect compelled me to terminate my tenancy shortly after Christmas. Due to a misunderstanding, the keys were returned late, which I promptly communicated to Homesure. However, in a recent conversation, Rosanagh informed me that I would be responsible for additional charges. When I attempted to discuss the ongoing issues and their failure to repair the leak, she responded unprofessionally and abruptly ended the call. This experience highlights a severe lack of professionalism and customer service at Homesure, and I cannot recommend their services. Staff training and a commitment to tenant safety are urgently needed.

"I called up for a viewing"

I called up for a viewing, my call was handled very well and professionally. Rosanagh lead me through the whole process real nicely and got me booked in. We didn't get the property, but I'd be very happy for Rosanagh to deal with us again

"From Rental to Sales"

Homesure managed a rental property for us for many years. When we decided it was time to sell, they guided us through the sales process and managed a sale for the best price. Amy & Lucy were amazing but equally all the staff had a hand in our journey and jumped in to help when needed. Highly recommend

"Excellent"

Recently went through Homesure and have to say the whole process was a breeze from start to finish!

Can’t thank Rosana enough for ensuring a smooth process, would highly recommend Homesure!

"Great people"

The Homesure staff are always super helpful. They do great reports on our properties every 6 months and keep us up to date with our houses. We have dealt with Liam several times for maintenance issues and he is always prompt, detailed and friendly. Thanks for all the help Liam!

"Just moved into my new house with…"

Just moved into my new house with Homesure. Really easy to talk to and rosanagh was helpful with any questions I had

"Expert advice from Daisy"

I recently received a confusing email from the council regarding my Landlord Licence. Luckily, when I called Homesure for advice I was able to speak to Daisy who was knowledgeable in this area. She provided answers to all my questions and even contacted the council directly to resolve the problem for me.

Thank you, Daisy!

"Homesure Property"

As a landlord I can recommend Homesure Property as an excellent agent. Recently I had a tenant leave suddenly owing rent. Liam was very helpful supporting me through the process of getting the property ready to re-let and finding suitable tenants. Thankyou!

"Maintenance review"

We’re a roofing company based in Liverpool and have been working along side homesure for the past year or so, all our jobs we receive are very well planned and the office staff are brilliant. We’ve developed a very good working relationship with the office staff. Liam is our go to man whenever we have any issues or need assistance and we can’t thank him and the rest of the homesure staff enough for all they do for us and the chance they have given us and trust to carry out a range of roofing works on their property’s.