"Puny geranium plugs arrive end of September!!!"

Plants were originally advertised as ready (really) but took 30 days + to arrive, well packaged but at what a price!! So disappointed as the plugs look unhealthy small and Appleblosson rosebud geranium plugs will struggle to thrive when arriving at end of September, at £5.12 each I think I was duped.

"The plants were very poor quality we…"

The plants were very poor quality we would not recommend them to any body after sales service could not be bothered to reply to our e mail this is why we have given you only one star won't be buying from you again

"Very disappointed"

Very disappointed. My order of 3 plug plant gerannium arrived in a box too large with no protection only an unsealed bag. The plants had escaped the bag and all the plants were badly damaged where they had rattled around loose in the box. Very badly packed. So disappointed.

"No plants. No response from company. Kept my money."

I think We need to take legal action against this scam company. 3 times contacted them to find out where my order is, after a month, and ignored. For the fact that they have failed to supply the goods, taken our money & ripped us off. Outrageous. They possibly rely on people to not do anything so they get to keep your money. Really bad experience! Not happy.

"After waiting longer than was quoted…"

After waiting longer than was quoted the tiny plants arrived and were not the ones I ordered. They said they had substituted them but the ones they said I had ordered were not the ones I had ordered anyway. Why couldn't they let me know so I could choose or cancel the order. Won't be ordering from them again

"Disgusted with the service and quality…"

Disgusted with the service and quality of plants supplied by this company. Ordered mid April, finally arrived in mid June, despite advertising 30 day dispatch and charging just short of £10 for first class delivery. Two of the items were substituted despite showing in stock on their website, tiny plants with yellowing leaves,No response to emails. Won’t be using again.

"Bad experience and sub standard"

Ordered 6 geraniums on 14th April, today 2nd June a package arrived containing only 3 of those ordered which are all available cheaper and more mature at good nurseries, the substitutes are not satisfactory choices.
Why at the end of May/early June are they only two inches high with barely developed root systems?
Communication from the company has been non existent, clearly Allwoods cannot deliver their promised varieties.
I'll just write this off as a bad experience, I've given two stars, one for the packaging and one because the plants were alive.

"Excellent plants"

Excellent plants, no problems with packaging. Slightly travel weary but soon recovered. Was late ordering so a couple of plants were substitutes which I agreed on ordering if needed. Now growing well. Would definitely recommend.

"My plants arrived well packed and ready…"

My plants arrived well packed and ready to plant. Brilliant!

"Feel like I've been scammed"

I ordered and paid for some pelargoniums at the beginning of March. Over two months later there is still no sign of them - which is fine if this had been communicated but their website states that they aim to dispatch within 11-30 days and there's been no communication or explanation for the delay. I've emailed Allwoods three times to get an update on when I can expect the delivery and I've had no response whatsoever. I bought a few other pelargoniums from other nurseries and all healthy plants arrived back in March - needless to say I won't be wasting my time with Allwoods again. Bottom line - you can't take people's money and not provide the goods or a reasonable level of communication and customer service. Feels like I've been scammed.