Rehlat
darryl
"BEWARE OF SERVICES OF REHLAT KUWAIT THE…"
BEWARE OF SERVICES OF REHLAT KUWAIT THE BOOKING AGENT I BOOKED MY 17 DAYS STAY IN IPIL ZAMBOANGA SIBUGAY,TMI RESORT'
1)THE ROOM WHICH WAS GIVE TO US WAS PREVIOUSLY USED BY DRUG LORDS AND WAS CAUGHT BY POLICE RAID.
2)ROOF HAD HOLE AND WATER KEPT ENTERING WHEN RAINED.
3)WIFI SIGNAL VERY VERY WEAK .
4)NO WATER JUG OR GLASS IN ROOM.
5)MAIN FRONT DOOR OF ROOM NO LOCK ALL WHAT WAS GIVE IS BIG PEICES OF WOOD.
6)SHOWER DRAIN HAD MAGGOTS COMING OUT.
7)SIDES OF ROOM HAD HOLES,EASY TO LOOK INTO THE ROOM FROM OUT INSIDE ROOM.
8)NIGHT TIME ON FIRST DAY HEARD FOOTSTEPS ON ROOF.
9)TELEVISION DOES NOT WORK AT ALL.
I BOOKED ROOM FOR 17 DAYS PAID 400 $ NZ IN FULL .STAYED AT RESORT 2 DAYS THEN FOUND ANOTHER HOTEL.REPORTED TO KUWAIT REHLAT NO ONE SEEMS TO TAKE ACTION.
Willian David
"Não me estornaram valor pago"
Fiz uma reserva Booking ID: RGL1913348. Ao ligar para o hotel me informaram que a reserva foi feita em outro hotel do grupo inferior ao que tinha pago. Fiz o cancelamento e ja fazem 20 dias e não me estornaram o dinheiro.
Moustafa Hassan
"Booking ID 1964996"
Booking ID*******, I tried to make a booking on 30 March2023, Rehlat collected my money and No ticket issued, I requested Full REFUND to my credit card, they informed with 20 woking days the amount shall be redited to your account and now round 40 day and hundred of calls and mails I have sent to them, No reply at all, the custome care agent when they answer my call " we shall send a note to the concerned depatment and they will update you", Hundreds of calls and each time they tell lies and finally no Refund till the current monent.
Sara Zarifi
"This company is a scam and a fraud"
This company is a scam and a fraud!
Do not respond to their email, do NOT give your passport or further bank details! They take payment out of your account try to make it a recurring payment!
Contact your bank Immediately and block them from taking money out of your account!
I have reported them to the police, fraud government and google!
Thomas
"Repost (i'm still waiting on my refund)"
Repost (i'm still waiting on my refund)
After 2 months of fighting for a refund, I finally found out how Rehlat's scams you. I will try to explain:
It all starts when you find a great, almost unbelievable price in Rehlat, which beats all the competition. And then:
1. You book a reservation through Rehlat. In my case, it was a hotel.
2. Rehlat sends you a confirmation, everything looks fine. Time goes by...
3. One day before your reserved dates, Rehlat emails you to alert you that "something went wrong" with your reservation, but -oh lucky you- they have found other available room - only this time, it will not be at the great price you originally found, but a more expensive, last-minute price. It's either paying that or you can ask for a refund.
4. Most people panic: "What am I gonna do with so little time? I leave to my destination within a few hours!". So, you end up re-booking at a much higher price, which obviously Rehlat benefits from.
5. The other alternative is to ask for a refund: Rehalt says it will take a week, but in truth, they will keep giving you excuses for months and months and months. In my case, they paid me until I started posting negative reviews online and showing them to Rehlat. Now, stay with me...
Where is the scam? I only found out after six months of emails to Rehlat, but more crucially, after a couple of calls to my bank to see if they could help in some weay:
Go back to step 1 and 2. You book through Rehlat, you receive a confirmation. Here's the big rebeal: what they do not tell you, is that they CANCEL THE TRANSACTION right after you receive their so-called "reservation" and send an instruction to your bank to refund your money, however, it stays in an "interim" state, where the refund is on hold until Rehlat authorizes your bank to put the money back into your account. Why does Rehlat do this? Again, it's part of the scam: you actually have no reservation, but because the charge appears in your bank account, you think everything is OK. And because there is no reservation, like I explained before, Rehlat will contact you to say "something went wrong", so you end up paying a LOT more. If you accept, they will make the reservation with part of the money that was "on hold" and charge you the difference.
So, my bank told me that Rehlat had actually reversed the transaction the day after I made the reservation, but they had not yet authorized my bank to "release" the money back to my account. They kept it on hold for months. After my bank explained that they did, I asked Rehlat for the following info:
Proof of cancellation
Date of cancellation
Authorization number
Amount to be refunded
Rehlat trade license
Don't waist time with them an issue a chargeback from you bank / CC right away
TOTAL SCAMMERS
Booking: RCO1856680
Shyam
"Beware of Rehlat. They charge your card and if booking fails the money does not get refunded..dont know if this is some kind of scam to use customers money???"
They showed a very nice price for Dubai hotel but when I booked they sent a email saying "We have noticed that your recent hotel reservation at XXXX Dubai XXXX was unsuccessful. We have received your payment of AED 7589.07 towards the said transaction. This could have happened due to a temporary problem.". They then asked to wait for 30mins in the same email. After sometime I received a email saying "We regret to inform you that we couldn't confirm your hotel booking due to the Fair price increase with the difference of 1500 AED. Do let us know if you want to pay the additional amount to send you a manual payment link.".
Then I asked for refund immediately as the booking price made no sense to me and have been waiting to get my money back since 3+ weeks.
Have reminded them many times but the same standard reply that "This is to inform you that we have forwarded this to our finance department on high priority and the latest information will be updated ASAP" Also when I saw the amount charged to my card it was AED7903.25.
This company is most unreliable and useless it seems as they advertise low prices and then charge the credit card. Normally companies block the amount on the card, but Rehlat charges your card (thru nomadtickets.com) their sister company, even when the booking does not go through.
Waiting to see when they will refund me the amount and if they will refund full amount charged.
owen valex
"I book a spirit flight and cancelled it…"
I book a spirit flight and cancelled it under 24hrs. Spirit cancelled my flight and refunded it to rehlat, but rehlat won’t refund my flight. Please don’t use them, they are scammers and thieves. The card i used to book on their website, wasn’t the card spirit used. Don’t use them if you don’t wanna get scammed
Customer
"Rehlat.co are scammers"
scammers - exactly as described by one reviewer - you can make the booking and they will take the payment and send you a reference number - then they'll send you another email saying they couldn't make that exact booking but found another for additional ££ - usually more than 100. DO NOT BOOK WITH THESE SCUMBAGS
Tomasz Musiał
sony Gummadi
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