Reactive Parts

Transportation Access and Assistance
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839 reviews
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Customer Reviews about

Reactive Parts

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CB Customs and Accessories

5.00/5.00

"Extremely helpful and very sufficient…"

Extremely helpful and very sufficient is his advise and response time.

16/11/2022

Julián

5.00/5.00

"Great product and better support team"

Great product and better support team

16/11/2022

Oliver Wrigley

5.00/5.00

"Only just ordered so awaiting my…"

Only just ordered so awaiting my delivery, but great response and help from Steven on a question that I had on a part for my bike prior to ordering.

16/11/2022

Phil V

4.00/5.00

"Part redesign"

Had a few questions regards a replacement part that I recieved that had changed in design (less study) and was different to pictures. Leon went above and beyond by speaking to the manufacture to understand the situation and then communicated this back. Shame about redesign but the service and comms was top notch.

15/11/2022

jeremy krez

5.00/5.00

"Steven at Reactive Parts"

Steven over at Reactive Parts is a great guy, the first thing I loved about this was calling a number and a human picks up within seconds. Steven and I went back and forth on email, very responsive, and honestly zero headaches. This will not be my last time calling Reactive Parts and when I do I will ask for Steven. Thanks again.

15/11/2022

Rob

5.00/5.00

"Great website and excellent service"

Excellent products and customer serviece I had a problem with my order and it was solved very fast. Couldn’t recommend them enough ! 10/10

14/11/2022

עידו צדוק

5.00/5.00

"Great customer service"

Leon from reactive parts support makes a huge affort to give the best service that can be given. He does beyond whats needed to make the best experience. He is a great asset for the company.

08/11/2022

Rhys

5.00/5.00

"Great communication"

Ordered a blanking switch for my S1000rr which when arrived was the wrong part. I contacted Reactive Parts and spoke to Leon, he amended this issue and reordered for me and personally checked the part before resending out. Great communication and customer service from him which is very reassuring when ordering in future. *****

07/11/2022

Kevin O'Neill

5.00/5.00

"Highly recommend, top notch service"

I received amazing customer service from Emma who helped me get new fairings for my RS660 race bike! She was extremely easy to work with and incredibly kind and patient with me. Thanks Emma!

Excited to be spreading the good word about CRC fairings out here in Washington State US! No buyer anywhere should think twice about giving CRC a try.

04/11/2022

Jesse

5.00/5.00

"I had some cracked fairing from…"

I had some cracked fairing from shipping. Leon was great at helping get this situation taken care of. He was pleasant to deal with, and always very quick to reply and keep me in the loop.

03/11/2022
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