"Nice bikes really bad customer service"

Borealis makes super nice bikes. That is it. Their customer service and that of their dealer - The Bicycle Broker is terrible. they are all sorts of fun selling you a bike but after that crickets. Gave up on The Bicycle Broker on a warranty issue so tried direct to Borealis. NOTHING!

Trust me on this as I have a multitude of high dollar bikes, do not deal with them. they've lost the recipe for customer service.

"This was the best experience I could…"

This was the best experience I could have hoped for. Crestone with the XO1 pkg, Lauf fork and Hed Carbon wheels. Saved a pile of $$ and got what I wanted from the start.
Great customer service.
Will buy from them again.

"Love It!"

I have my fatbike for 1 1/2 yrs and don't think I could have made a better choice. I knew it would be fun, but did not realize how much fun. Excellent quality of components and the light weight keep me out in front of the younger guys (I'm 69). I am in New Mexico, close to the Rio Grande, and love running single track through the trees along the river. My only complaint was the saddle really hurt my butt, now using a Selle Anatomica. I was pretty new to having a quality bike and the owner and his staff at Borealis were so patient and glad to help with my questions, very impressive service.

"Love every thing about the bike"

Love every thing about the bike

"I own a flume it's very high quality."

I own a flume it's very high quality.

"Nice fat bike with low q factor"

Nice fat bike with low q factor. Manitou Mastadon pro fork is incredible.

"Top quality products"

Top quality products

"Thrilled to own this bike"

Thrilled to own this bike! Had ridden a friends a few times and was hooked.

"If you’re the market for a fat bike…"

If you’re the market for a fat bike give Borealis serious consideration. Fit and finish of Borealis frame and fork are exceptional. When I had questions regarding size and options, the CEO spent close to an hour with me over the phone. Once purchased, bike arrived on time, and impeccably packaged. Bottom line. An exceptional product backed by great customer service!

"Carbondale 27.5 Wheelset"

Great technical help, on time shipping and great wheels! Thanks Borealis!