iSmash
D B Parsons
"My go to place"
I have been going to iSmash for a number of years and I am fully satisfied with the staff's excellent service. I have even bought a used phone off them with no problems
Nats Forrest
"Ismash Leeds"
Ismash Leeds, very impressed and will use again in the future. Lowest price around and my samsung s23 ultra screen fixed within 3 hours. Thank you.
Yaakov
"I personally had bad experiance with…"
I personally had bad experiance with them, they changed my screen 3 times and they were faulty each and everyone, so they issued me a refund to w wrong card in error, and it came up on my account that it's a unlinked account and wont be credit however they said i have to wait now 10 working days until they can issue it again and then wait another 3-5 working days what means basically 1 full month out of pocket with lots of chasing.
Not happy with their service.
Bricklaying subby
"Ismash Bristol Broad Mead= if I could…"
Ismash Bristol Broad Mead= if I could leave 0 stars , I would. Terrible service by the two men running the shop. On a Saturday with a time arranged repair to replace a Google phone battery, they changed the appointment time 3 times and told me it would take 2 hours. Fair enough, but they actually took nearly 6 hours. The repair was only undertaken while there was no customers in the actual shop , as the repairman also works at the till.
I was told I can't have a receipt, and only have a 90 day warranty on the repair. But without a receipt, I don't have any confidence they will entertain a verbal warranty. Avoid this shitshow of a business at all costs.
Trust me........... GO ELSEWHERE.
Add in the cost of having to pay the £9.00 low emissions zone and the parking costs of £3.00 per hour at Cabot Circus
Nicola Venter
"I purchased a screen protector"
I purchased a screen protector, and upon closer inspection at home, I discovered a hairline crack in it. Due to the distance I live from the store (an hour away), I was only able to return a week later. When I explained the situation to the staff member at the counter, he responded in a very rude manner and dismissed my concern, stating it was not his problem and that I could not prove the crack occurred in-store. I would have purchased a new one but it was the manner he spoke to us. I will never purchase from iSmash again.
Consumer
"Charging port "
Went to the one in Meadowhall as my charging port wasn’t working. The guy cleaned it all out for me and said it’s one the house. Great staff and service.
Ian D
"Excellent service (Canary Wharf)"
Excellent service (Canary Wharf). Looked after by Shaikho (Head Tech). Issue was very quickly resolved and device now functioning perfectly. Recommended!
Mark Broughton
"iSmash'ed it!!!!!"
I called this company on the 25th January and got some useful information about what i needed to do. So I booked an appointment online and got one for the same day. Managed to get my phone in the shop, and collected it fixed and brand new before they closed.
Amazing guys in there. Great service.
Luca Cesarano
"In Oxford Circus"
In Oxford Circus, they changed the battery of my Samsung S22. They did it fast, and I can definitely see the improvement. Well done!
Tom Wilson
"Great customer service - Leicester. "
Went in for my charging port to be fixed. The staff gave my original port a good clean and there was some dust stuck in there which they cleaned with their specialist tools which fixed it.
They didn’t charge me for it and were keen to make sure it was fixed before I left the shop.
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