The Independent Pharmacy

Hospitals, Clinics and Labs
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528 reviews
Overall Rating
Customer Reviews about

The Independent Pharmacy

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D w

5.00/5.00

"Quick delivery"

Quick delivery. Excellent communication

05/02/2025

claire

4.00/5.00

"Very disappointing delivery service"

Very disappointing delivery service. When I ordered my item it said delivery Monday or Tuesday which I was happy with - however when the item despatched it changed to Wednesday! Not good at all - I would have looked elsewhere if I’d known date would change. My orginal order email confirms Monday or Tuesday 😤

I have changed my review from a 2 star to a 4. This is because I received prompt reply to my questions/queries. I was also offered to return the item (unopened) because if arrived after anticipated date. The reason given for the delay is because I had to verify my identity / because this was not done before 3pm it rolled over to the next day - when it asked to confirm my identity it didn’t tell me about the cut off time - I received the item on Wednesday instead of my expected Monday/Tuesday.

04/02/2025

Trevor Cox

5.00/5.00

"Easy to use website"

Easy to use website, competitive pricing, quick delivery.

01/02/2025

Alan Baldwin

5.00/5.00

"My request was quickly approved and…"

My request was quickly approved and processed. Delivered promptly.

31/01/2025

Ms Desi K.

5.00/5.00

"Easy ordering"

Easy ordering, sensible limits of quantity, quick delivery - very pleased.

31/01/2025

Sabot Garrett

5.00/5.00

"Excellent service"

Excellent service, quick delivery and a wide range of products to choose from depending on exactly what you require.
Very pleased indeed.

30/01/2025

Gillian

5.00/5.00

"BUYING/ PAYING FOR SOME OF MY MEDICAL…"

BUYING/ PAYING FOR SOME OF MY MEDICAL PRODUCTS- never thought about this before as I buy all the normal non prescription tablets people keep in their bathroom cabinet. However , a gp recently questioned why I was not paying for something I do have to use daily , and they stopped the prescription for 2 a month . Found I could buy at a much lower cost from The Independent Pharmacy total £15 for 3 inc postage, whereas local chemist and a national brand chemist sold one for £7.50-9.50. Delighted to receive well packaged and on time and will use this company again. Will definitely use again. Just to add the company take details of your health and what meds you are on and use and why. Pleased they have this safety check.

30/01/2025

Joanne Mctiernan

5.00/5.00

"Great company"

Great company! The process from start to finish was easy and fast. Highly recommended to family and friends. Will definitely use again.

30/01/2025

Angela Lake

4.00/5.00

"Easy to order and delivered within a…"

Easy to order and delivered within a reasonable timeframe. Rather pricey, but in line with other online providers.

30/01/2025

Jenny jackson

5.00/5.00

"Very easy to order and speedy delivery…"

Very easy to order and speedy delivery . Very satisfied

30/01/2025
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