"Unreliable, cancelled last minute"

I booked a taxi to the Manchester Airport in August for 3 am at night to catch a morning flight. The taxi driver did not arrive on time, when called said he would be 10 minutes late. Then sent a text message that he was not coming at all. Luckily we were able to get an alternative taxi service. Avoid, their are unreliable.

"Unsafe and misogynistic driver - no pickup at arrivals - not what I paid for!"

I booked a ride for my wife and toddler through Cabhit and the service was unsafe and very stressful and not at all what we expected.

The driver seemed unable to drive with due care and attention, almost crashing 3 times.

The number sent through for driver contact didn't work - apparently they weren't a taxi driver.

Nobody met my wife in arrivals (why I booked through Cabhit) - and then they spent half an hour trying to find each other - after a transatlantic flight with a toddler+ bags you can see how this wasn't ideal and not what I paid for.

The car was different from what was mentioned in the driver allocation email.

The driver also then demanded payment for parking. All in all a very unsafe and not at all what we expected.

When we complained they made up information (no idea why!?) The response from Sinclair Cars is aberrant, misogynistic and just plain false. This is a safety issue and one that should be taken seriously. They've completely ignored my wife's complaint.

DO NOT USE

"Awful service and customer care"

Terrible service and customer care. We booked a return service to Heathrow Airport with a car seat for a toddler and on our outward journey the car seat lock was faulty.

On return journey the driver arrived and called us as we landed to say he was there, but then refused to take us home unless we paid a waiting charge, even though we provided flight details. He was also at the wrong terminal.

The car seat was also incorrectly attached and the driver got rather frustrated that we didn’t want to leave until we correctly installed it.

Cabhit customer care team couldn’t initially be contacted so we had no choice but to pay the £20.

We believed we were booking a 10 star rating cab firm but the cab that arrived had nothing to do with the company we had booked.

Cabhit offered zero assistance and took zero responsibility, they just referred me to the cab firm.

I would recommend you book with the cab firm directly as you will save money by cutting out the middle man (Cabhit) who offered zero assistance.

"I enjoyed my minicab riding to Heathrow…"

I enjoyed my minicab riding to Heathrow Airport. It was a clean and comfortable car and the driver was very professional and helpful. Will use Cabhit again.

"It is very easy to book taxi with them"

It is very easy to book taxi with them. We got booking confirmation on email timely. Driver arrived on time. Moreover, Cabhit team were very helpful in sorting out our problem with pricing of a larger car due to COVID issues.

"Excellent services"

Excellent services, professional driver. Recommended.

"Excellent services"

Excellent services. I booked a taxi with Cabhit during lockdown. Impressed with their services. Also the car was clean and safe.

"Great service"

Great service
On time
Curtius and polite
Very professional service
Highly recommend

"Amazing experience of travelling"

Amazing experience of travelling, very soft behaviour of staff and excellent service.

"Best customer service"

Best taxi service with child seat