"I was totally mislead by this AGENCY!!"

I was totally mislead by this AGENCY!!! When I called to book our local Paint balling, I expressed surprise that it had changed hands from SKIRMISH to Bedlam. It had not, but the guy on the phone didn't tell me that the number I had called, was actually a search engine agency that I had mistakenly called, instead of calling the company directly! I expressed dissatisfaction that I was being charged a £10- booking fee, that had never been asked before. (we have been a few times previously)to the paint balling centre) Again he said that was the policy without explaining I had come through to an agency. He then informed me that if I bought an extra 350 balls per person (4 people) during the booking, it would be cheaper than doing it on the actual day. UNTRUE! I paid £25- per person, for an extra 350 balls each, but on arrival at the actual paint ball centre, was informed for the price I'd paid the agency, we would have received an extra 500 balls each! I am disgusted at the Bedlam agency & will in future be mindful of other agencies claiming to be the actual company!

"Simple and well explained very helpful"

Simple and well explained very helpful

"Booking Agents only Bedlam Booking Paintball"

After doing Google research for a large paintball organisation in lancashire I opted for Bedlam paintball they were everywhere and looking at their web page looked like an awesome paintball provider.
However this proved to be false and I was charged £210.00 which was £72 extra plus a £44 booking fee for 6 persons £35.00 pp
Bedlam paintball are are only BOOKING AGENTS ONLY and nothing more. I thought I was dealing with the site directly who charge £22.00 for 300 paintballs and all kit etc after I had booked and paid for it the actual venue contacted me to confirm my booking...
Do not pay extra using this service contact any venue directly for cheaper prices and no booking fees. It does not state anywhere on the pages of the website but at the bottom of the page in red print on the dark red background almost invisible is a link to the Terms and conditions and on listing number 19 it states they are a booking agent only and wipe hands off any complaints. I contacted bedlam directly before I went to the venue and was told to stop stressing and since then they do not return my calls the manager Stuart does not return my calls and is never around.
I have all the emails and contacts I have had with them and sent to Trading standards.
The bottom line is Do not use them book the venue yourself and save yourself a lot of cash and bother I do feel very bitter as once you have paid you cant get anyone to deal with you afterwards. I now know never to use them again as I can phone a venue up myself and dont need to pay someone £13 for the pleasure of doing it for me.
Brian Webbe

"I found Roman very helpful"

I found Roman very helpful. He also explained with the booking what I would be entitled to. It is a present for my sons birthday.
Thank you.

"Great customer service"

Great customer service. Very helpful.would recommend to anyone to use.

"Booked a splatmaster birthday party for…"

Booked a splatmaster birthday party for my 10 year old son, kids had a great day at paintball challenge messingham and staff were brilliant with kids also, I will definitely return.
I will not however book through bedlam paintball, I feel robbed. I was charged £300 for the party for upto 10 kids, only to find upon arival that the same service is offered direct for half the price. At no point during the booking or explanation of what's involved did the rep on the phone tell me that bedlam booked on my behalf and charged for the privilege. I wouldn't mind even a £50 booking fee but double the price is a con. Advertised on the website it also states unlimited paintballs, yet during the games the guns are loaded with 15 balls, when they run out, your out until the next game, very misleading on bedlams part. My advice to anyone is check your local paintball site before booking with these guys.

"Phoned up and spoke to Stuart"

Phoned up and spoke to Stuart. Really helpfully and quick process

"Chris was very helpful and…"

Chris was very helpful and accommodating with helping me book my child’s birthday party.

"Very personable and lovely booking…"

Very personable and lovely booking experience

"Very easy to do business with and a…"

Very easy to do business with and a friendly / helpfull customer service