"Brilliant service very happy with my…"

Brilliant service very happy with my results

"Liverpool Clinic"

I visited Elan Clinic Liverpool for a consultation about my skin. The clinic is immaculately clean and has a lovely relaxing, welcoming feel. I’d completed medical forms online before visiting and was taken straight through to a private room for my consultation. I had an in depth skin consultation with practitioner Suzanne, she analysed my skin using a skin scanner and asked me what my skin concerns are. She matched products to my skin type and gave me lots of advice on ingredients in products and how to look after my skin step by step. I’ve been using Dermaquest products for over 2 weeks now and can see a massive improvement in the overall tone/texture of my skin. I’ve also invested in carbon facials, I had the first one today and my skin feels so soft and clean. I’m also going to book in for laser hair removal soon too! Thank you Suzanne for your trustworthy advice and your professional, yet friendly manner. I’d recommend anyone with any skin concerns to book a consultation with the team at Elan. Thank you!!

"Clinic lovely decorated"

Clinic lovely decorated, staff friendly. Unfortunately I could only score 3 stars as I had a consultation and was recommended treatments in excess of £1000 but noone even looked at my skin. :(

"Very friendly staff and very informative"

Very friendly staff and very informative

"Disappointing with lack of clarity"

Pointless experience of filling out forms for information that could have been confirmed without the need to waste my time in a consultation. It seems the company focus is to get names down and bombard them with texts or emails.

As mentioned in my initial review this was for a needless consultation of information that could have been passed on without the need of booking a appointment to which the information could not be obtained from.

You state also that all your reviews are 5* I would like to draw your attention then to that of a 4* review regarding your follow up care, just to make a point of accuracy.

I will however upgrade the score from one star to two based on the clean waiting area, which isn’t exactly private considering the treatments available here.

The first star was for first impressions.

"5 Star Service and facilities"

5 Star Service and facilities. The Clinic is gorgeous, staff are professional, friendly and welcoming. I had a wonderful facial and I am booked in for further treatments. Can’t wait to come back- Thank you Debbie and team :)

"Would highly recommend"

Such a welcoming clinic with knowledgeable staff. The clinic has free parking with free electric car points within The Springs so great for a bit of shopping beforehand

"Really pleased with my improvement of"

Really pleased with my first treatment that i have had to my my face. , looking forward to my next appointment . many thanks .MM

"Laser Hair Removal"

I’m now on my 4th laser hair removal session with Molly. She has been amazing. Molly is knowledgeable, professional and very thorough throughout each session. Highly recommend.

"Super helpful"

I’ve had such a positive experience, the clinic is clean, bright and all round lovely to visit. Everyone who works there is super friendly and helpful, they go above and beyond to make you feel comfortable and answer any and all questions you have. Molly has been great with me and I’m really starting to see the benefits now.