"Excellent person centred care"

Consultus Care allowed us to keep our Mum at home following a fall and a hip break. This meant that she had really good quality of life; her friends could visit her easily.
It made a huge difference to her to be in her own surroundings.

The quality of care was excellent throughout. It worked well for my Mum to have a small team of carers who knew her well and who could support her rehabilitation.

"I have happily been a carer with…"

I have happily been a carer with consultus for over 10 years.... enough said!!! 😊

"We used Consultus to provide care for…"

We used Consultus to provide care for our daughter while we were away. Having not left our daughter with anybody for many years, this was a huge decision for us. We were assigned a carer and, due to the nature of our daughters needs, we were able to have the carer come and stay with us for nearly a week prior to the booking to acclimatise. This is not part of their usual practice but was instrumental in allowing us the mental space and confidence in the carers abilities. Jade was an amazing young lady who was clearly very well trained. Within a very short space of time, it felt like we had known her for years. We had a slight problem with our daughters health during Jade's acclimatisation which resulted in a hospital stay and Jade was such a tower of strength and gave so much support, both physically and emotionally that when we left our daughter with her a week later, even though our daughter was not 100%, we had no qualms about doing so. We knew that Jade was totally competent in her role and we knew she had the support of the team behind her if she needed it. We would absolutely use Jade and Consultus again and hope to do so soon.

"The carers were good in the main"

The carers were good in the main, apart from one. My mother liked her, and she came twice, but I had to do a significant amount of cleaning in the carer’s room after she left- I suspect vomit, which accords with mother’s account of what she heard one night, and money went missing from mother’s hair cut fund- the lady did cut her hair but the fund was there for a previously contracted hair cutter.
By far the main problem we encountered was the ‘Care Consultant’ we were allocated- Mirella Malluzzo. She was a domineering woman who bullied my mother, myself and her staff. She wanted my mother to accept a two week live in care pattern. I told her my mother didn’t want that. My mother told her the same, but when I was away Malluzzo turned up and bullied my mother into accepting that. So mother was bullied into accepting what Malluzzo had already been told she didn’t want. I honoured that commitment that my mother had been intimidated into, then I immediately sacked the firm.
So, by all means deal with this company because the majority of the carers we had were very good, but if you are assigned Ms Malluzzo as your Care Consultant, just ask for someone else, and if you don’t get that- THEN DON’T BOTHER.
Our experience dates to Jan 2022

"Best Agency to work for"

Best Agency to work for. Bookings are always available and information communicated effectively and on time. I have been happy with all my bookings so far.

"The Pursuit of Excellence"

The Pursuit of Excellence was our school motto, and something I’ve been mindful of moving forward.
When I wanted to join a care agency, Consultus Care and Nursing was a natural choice… having worked for them as a care consultant several years earlier I knew just how well this company operated - Excellent on so many levels.
From initial contact with their wonderful reception team, through their recruitment and training processes and up until I was offered bookings via my dedicated care consultant, I found everything professional, efficient and straightforward.
Consultus is a family-run business, and I do feel you benefit from this more personalised approach than from some of the larger, multinational companies. They have over 60 years experience in placing carers and nurses into suitable bookings; their high reputation, correlates with the high standards throughout their operation.
I’m delighted to be part of their team and thoroughly enjoy my placements, matched to my choice of working pattern and skill set.
Not only do I recommend them to carers and nurses looking to join an agency, I would have no hesitation in booking Consultus to care for one of my loved ones at any time in the future.

"Self-Employed live- in care worker"

I have been a self-employed live-in care worker for Consultus for 13 years and have always had regular placements. I have spent over 4 years with most of my regular clients as this continuity works for them and myself. All the staff work as a Team and are supportive and understanding.

"I have been working through Consultus…"

I have been working through Consultus for the past 19 years and have never been without a placement. The consultants are very very supportive and kind and will help in every way. A kind ear to listen and Broad shoulders to lean on. Thank you Consultus for going the extra mile

"I have been as a live-in carer with…Consultus since 2011"

I have been as a live-in carer with Consultus Care since 2011 - it was such a completely different career move to the industry I was in previously but when a good friend of mine suggested “have you thought about caring “ I decided to try it
I have never regretted doing this as from day 1 I was assisted and looked after by the team at Consultus’s office especially Carolyn who after the recent passing of one of my dearest clients of 8 years phoned me a couple of times to see if I was okay as this was my first experience of end of life care -
The training department and all the lovely ladies who are at reception have always been so helpful

"Consultus Care."

Consultus are a very professional organisation to work for, staff are always treated with respect. All training needs are indendtified in a timely manner and courses are provided for the employees. Managers are very supportive and work well as a team.