"I was called twice and asked the same…"

I was called twice and asked the same questions for the same transaction that had not been cleared from a previous dialogue. This occurred during the holiday season, right before I was about to leave on vacation. It was upsetting to find out that I owed money as a result of a settlement in addition to the money that I am currently paying to the company; but more upsetting was that the company didn't seem to know that I had already been contacted. This how interaction has caused me to distrust my decision to have them settle my accounts.

"For me"

For me, enrolling in a debt reduction program was the only way to get out of my financial bind. When I phoned Level One Law, they were very helpful in answering my questions regarding the debt relief program and did not pressure me into making a decision right away, which I greatly liked. They have been supportive and sympathetic throughout everything that is happened.

"Communication"

Would prefer and appreciate response to email communication which is non-existent.

"Light at the End of the Tunnel"

I can see that I am on my way to becoming debt free. I have faith in you that you will continue to help me this New Year. Thank you.

"honesty is the best way to help clients…"

honesty is the best way to help clients like me.

"The negotiating was handled superbly by…"

The negotiating was handled superbly by Level 1. This has helped me save a lot of money, and I can focus on repairing my credit later.

"Almost non-existent"

Almost non-existent. No check-ins and no resolution. I regret committing to this program.

"Level one orogress"

Keeping us informed of progress with settlements , keeping all our records in one place. Advocating for us!

"The customer service has been…"

The customer service has been outstanding!!!!!!

They made the instructions very simple and were very clear throughout the entire process!!

"Excellent Service"

Excellent Service