"TRAP: Do not use this firm "

Do not use this firm; dangerous to your financial health. You have been warned. I have no idea how or why they have positive reviews. It’s a TRAP

"SCAM ARTISTS!"

SCAM ARTISTS!! Avoid at all costs! they took 7k of my money, double billed me for fees upfront each month and refuse to give me the money in my escrow citing that until the lawsuit is settled they are abiding by my contract. Which would be true if my contract did not state I would be billed fees once a month and they took them twice per month. They did not abide to the contract and now have $3500 of my money they refuse to return. Oh, and they settled ONE $800 debt in a year. These people are crooks and liars and they prey on people in trouble. Warn everyone you know!!

P.S. I got out of their scam and went to Beyond Finance and they have been amazing for those of you that want to settle debt still without a scam.

"Like the other reviews"

Like the other reviews, this company has not communicated with us as stated in the contract. We have been with them since September 2023 and have only been able to get through on the phone with them 1 time since signing the paperwork. 1 star is too many and they should have a negative rating. Do not contract with them!!

"Return advance fees "

I agree that it should have been negative stars!
I signed the contract in September 2023 and have not received any settlements as of the date, in fact, I could not even access the website now, no communication or any other information was provided by level one but received a court pointed receiver letter.
All the accounts are either at charge/off or litigation with the court!
They should return all the advance funds charged as they have earned none!

"Beware!"

Everything was fine until I was served court papers for an account that was supposed to be settled. Access to the portal was cut off when all of my accounts were supposedly settled. Every time I call, the wait time is over an hour. Emails are not answered quickly and nothing has been resolved. I have now received a court date. I do not recommend.

"Don't use this site"

Took over an hour to reach anyone by phone and the app the told me to use kept crashing

"It really deserves no stars at all"

It really deserves no stars at all. They took fees before negotiating and now they are in a legal situation and I have not been able to get in touch with them. I have sent emails and called and can not get anyone to answer or return my call. I hate the position they have left me in. It was supposed to make a bad situation better not worse. Just wish I had another way to contact them because both methods I currently have do not work.

"I would give it zero stars but I had to…"

I would give it zero stars but I had to give at least one to write a review. They were so friendly and responsive but once that period they were not as responsive. I stayed on hold on 2 different occasions for over a an hr each time. I eventually hung up. I sent 2 emails and the response was that they were too busy to return calls. I finally got through today. I cancelled my relationship with levelonelaw. They said I will receive my full refund within 10/15 business days. Let’s see.

"Very unprofessional"

Very unprofessional, poor business practices.

Wonderful, friendly easy to communicate with during the hard sell in the beginning and then poor communication and follow through the rest of the time.

I suspect they are a scam and I’ve lost thousands of dollars. I have no option but to continue with what they have negotiated this far.
Calls not documented so they have no record of ALL the other calls and information.

"Two stars for at least admitting they won’t do their jobs."

Two stars rather than one, only because the girl I finally spoke to was honest that, after being involved in a lawsuit that took down a related company, Level One Law had no intention of actually settling my debts and let me terminate my contract. She says I’ll be getting my money back from them in full. If I can I will adjust this to three stars when it is in my account.
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Either way I do NOT recommend anyone fall prey to their mailings and hope of debt settlements, like I did. I’m going to do what I should have done all along and work directly with the banks.