"Danny and Matt measured and fitted our…"

Danny and Matt measured and fitted our kitchen countertops. The quality of their work was exceptional. The counter top itself looks amazing. We are both so pleased 😁. The service provided by the company from start to finish was faultless.

"We had our worktop fitted by Danny and…"

We had our worktop fitted by Danny and Matt, both were friendly and detail oriented, they turned up on time, they did a great job and we're pleased with our worktop, thank you.

"Stone Synergy are the most professional…"

Stone Synergy are the most professional stone worktop installers we have used. From start to finish the level of care and attention exceeded our expectations, Danny made suggestions from his experience that we went with and he was spot on with them all. The tops look amazing. Thanks so much for your great work and we will be recommending you to all friends and family.

"Brilliant customer service"

Brilliant customer service! We had to move the fitting a couple of times which were accommodated by the company. Very pleased with the worktop and Danny and Matt who fitted it were very professional and did a great job!

"Danny and Matt what can I say "

Danny and Matt what can I say
Absolute professionals , made the whole process effortless on our part , top workmanship and absoloute gents as well

We put a lot of time into choosing quartz tops and were so glad we came across Stone Synergy . The trip to Wakefield to see the slab I would suggest people should make as made our decision easy on seeing it in person and gave us trust in the whole process ; we were looked after in every part of the process and couldn’t recommend them highly enough to anyone. Looking forward to years and years enjoying the quartz worktops.

"Seal of approval"

Used Stone Synergy to replace our kitchen worktops in a new build house. The worktops provided were just basic cheap flimsy ones and we wanted something more sturdy and a higher quality material. Everything from the free samples to seeing the products at their Wakefield based site meant our decision was made easier. The whole process was seamless from start to finish. Furthermore, their prices are considerably lower than traditional high street stores. I've recommended them to all my friends and family!

"A very happy customer :)"

From start to finish - an excellent service and perfect end result. The initial contact with the sales team felt relaxed with no pressure to buy. The quote was very competitive. The admin team were always very helpful and communicative. Best of all the two fitters, Danny and Matt, we’re both professional, courteous and took great pride in both the initial measuring and the installation of the quartz worktops. I would 100% recommend Stone Synergy.

"30mm Calacatta quartz worktops"

Excellent company, highly recommended.
Recently purchased 30mm Calacatta quartz worktops from Stone Synergy. Sales team extremely helpful and the price very competitive. After sales service, templating and fitting by Danny and Matt was outstanding. Thank you.

"Calacatta Gold 12mm | Ceramic Worktops"

10 out of 10. Fantastic company to deal with and very accommodating - we had to delay templating for 3 months! templated on the 30th October - fitted 6th November. Fantastic quality and finish. Very professional complany, would definitely use again.

"Do not use this company"

Do not use this company.

My builder and i I waited in a whole afternoon for the templaters who when i phoned to check their eta told me they would arrive at 7pm, 2hrs after the appointment window. They then called back and cancelled completely.

When they finally came to fit the worktop the van was missing one piece and another piece was cut incorrectly and now I have been told I have to wait 13 days to get scheduled in for them to finish the job.
None of my plumbing can be finalised and my whole project is held up.

Customer service are slow to communicate and basically have no power to actually help customers. The fitters told me they had the same issue on the job before me, a piece had been cut incorrectly.

I received an email saying the fitters would be with me between 2-5pm for the remedial visit. At 11am they phoned to say they were outside. I explained that I dont live at the property and could get there in an hour as I was at that time at the hospital. When i got out of my appointment and phoned to find out what was going on they told me their next job was in Reading and they wouldn't be back to me today. They told me they had spoken to the office and told them this. When i phoned the office they denied having spoken to the fitters. The office confirmed they will not come back today. Its now nearly 5pm and I have not been contacted regarding when they will be back. Im assuming they are going to offer me something in 2 weeks from now again as they don't allow gaps for remedial visits despite all their mistakes and their fitter's inability to stick to appointment times.

The whole company is a joke. Clearly there is an issue at the factory with following the technical drawings and there is an issue with whoever is responsible for scheduling. Mistakes happen and the schedule should have gaps to allow for remedial visits. And why are fitters turning up at 11am when customers have been told between 2 and 5pm?! The left arm doesn't know what the right arm is doing. This is basic stuff. When you speak to customer service they have no power or authority to do anything. You may as well be talking to yourself. The company has no respect for people's time or busy lives.

Despite the cost Stone Synergy isnt professional enough to be on top of any of this....