"Reliable, consistent and great customer service"

We've used livefoods.co.uk with a repeat order for a little over three years. During this time we've had consistent deliveries with very high proportion of live stock. We've had one delayed delivery (Royal Mail's fault) which had a high fatality rate, but this wasn't Livefoods' error.

All of our engagements with the post-sales support team have been excellent with fast responses and quick resolution of our enquiries. This included both changes to the frequency and cancellation of the repeat order.

If they have what you want and have the delivery options you need, then they're easily recommended.

"Brilliant Service."

Brilliant Service.
My email enquiry was answered promptly, with clear instructions. I have been dealing with Livefood UK for 4 years and have never been disappointed with their service.

"Very quick delivery"

Very quick delivery. Always alive. The only problem is the uneven cricket size per shipment. I can get a bag full of juicy big crickets and the next shipment you can have just a swarm of tiny little once.

"Fast & professional"

Fast & professional. My first stop for reptile stuff from now on

"Absolutely brilliant"

My husband accidently stubbled across you guys whilst attending a job down south. A very helpful young man assisted my husband in opening account with you. Also, sent him home with an abundant haul of live foods for our T's. We are now regulars, and cannot fault the service. Thank you for keeping our large collection of pets well fed and healthy.

"I ordered some livefood from Livedood…"

I ordered some livefood from Livedood UK and I am extremely impressed with their customer service. I made a mistake with my address and Royal Mail had to return my order to them. Luckily they resent it with no problem at all which i am very happy about. I will order from them again without making the same silly mistake!

"Great supplier being let down by a poor…"

Great supplier being let down by a poor postal service. The critters are good despite being in the postal system for twice as long as they should be.Royal mail claim they attempted delivery but they did not after i waited in all day.This is the third time in a row this has happened, i only live 50 miles from the supplier.

"Excellent Service"

Quick, prompt professional service, I've been using this site for a few years and have never had any complaints.

"Been ordering from here for a few years…"

Been ordering from here for a few years now was good when first started using now not so good have had live food missing from my order at least 5 times now and they weren’t happy to help

"Fantastic supplier"

Fantastic supplier, very prompt service and always responded to any email I sent, within a few hours.

Great quality product, would highly recommend