"Work was carried out quickly"

Work was carried out quickly, professionally. Very satisfied. The only downside, and the reason I haven't given five stars was the very unpleasant receptionist, who refused to speak slowly (I have severe hearing loss) then sent me an incorrect email. Having paid the bill on completion, she then sent me an email asking for payment. This is obviously a good company - it's a shame that they employ some-one who can't be a little more pleasant.

Sybil Harman

"Shower leak fixed 11 months after initial work"

11 Oct 2022
In January 2022, we employed Polkadot Plumbers to retile our shower, replace the tray and surrounding glass in order to fix a leak that had developed. They did what looked like a good job but the leak persisted and nine months and numerous emails later have still not remedied their work.

I have rated my experience as one star and will update this review when there is any further progress.

26 Nov 2022
Update: no further progress to report

14 Jan 2023
Update: Polkadot had engaged Cavalier Bathrooms to remedy the work. It took them several months to fit my job in but in December 2022, two men came and worked diligently over several days to replace the shower tray and retile much of the shower. They spent more time on this remedy than the Polkadot man spent on the initial job. I have delayed reporting to check that the work was good. Since completing the work before Christmas, the shower has worked as expected, has not leaked and as expected there were no additional charges.

In conclusion, I am happy that I now have a functioning shower but frustrated that it took so long to get the repair. I am upgrading the review to three stars.

"Absolutely fantastic service"

Absolutely fantastic service, really friendly and professional. Got the job done quickly. Would heartily recommend

"Excellent service"

At last I have found a good and reliable plumbing company. The plumber not only was on time, but was early and hopefully has sorted out the leak in my shower! I will definitely be using Polkadot Plumbers again! Thank you very much!

"PolkaDot - my ‘go to’ for any…"

PolkaDot are now my ‘go to’ for any plumbing work! Efficient online booking, reliable and knowledgeable- I’ve used PolkaDot a few times now and they always go the extra mile!

"Great service, fair price"

I got these guys to fix a leaking shower in my flat. James fixed the shower well and didn't try and charge me for an extra hour (like lots of other plumbers do). Would definitely use again. Very good service.

"Excellent plumbers"

A quick , efficient service The plumber arrived on time and did a great job The costs were very reasonable and transparent. I would highly recommend Polkadot Plumbers

"Great service"

Great service. We had a problem with our hot water which I presumed to be a fault with my pump - an expensive problem to have - but Polkadot did a thorough diagnosis and recognised it to be an air lock so fixed the issue quickly and saved me the cost of an unnecessary replace my pump. Great service, would highly recommend them to anyone.

"Bolier and heating system problems fixed, great service, highly recommended"

George came over at short notice to fix an issue with the boiler cutting out from low pressure, after another plumber from an online job posting site had done some work on the boiler & heating system that wasn't up to standard and then disappeared. George completely fixed the issue, detected some other issues the previous plumber had not fixed (including a leak), and was intent on getting the job done. George was very professional and will absolutely use again, one of the best tradesman I have worked with in a while. Polkadot were also great to deal with when organising the job.

"Excellent service"

I've used Polkadot twice now and they have been excellent on both occasions. Very responsive. I sent an email on Saturday saying I had another problem. A plumber arrived at 8am this morning (Monday). Their plumbers are all extremely knowledgeable and skilled. They are also extremely polite, courteous and very careful not to create any mess. And not nearly as expensive as the ubiquitous Pimlico Plumbers.