"Poor returns service"

The ring I ordered, although lovely, was too large. I have returned it and requested a smaller size (S). I have still not received the replacement ring and I have not been refunded. This was a birthday present for my son. I have contacted customer services about this with no reply. Please can this be sent immediately. I look forward to hearing from you

"Needed to return the ring..."

Had an issue with the size of the ring and the style. Needed to return it. Went through returns got a QR code went to the post office scanned into the post. Email following with confirmation of receipt and refund. Can't fault the company for this process very easy. Gave me confidence to continue to use them as a customer

"Bon service"

J'ai recu ce que je voulais.

"The best and nice quality"

The best and nice quality

"Not received order after two weeks"

Placed my order almost two weeks ago and still haven't received it, have sent multiple emails to customer service and had absolutely nothing back, terrible customer service will be asking for a refund never shopping here again.

"The necklace is now dull in apprearance…"

The necklace is now dull in apprearance without wearing it.

"Beautiful ring"

Beautiful products, fast delivery. Could not be happier.

"THEY WILL SCAM YOUR RETURNS"

I bought two rings returned one ring because it didn't fit and I sent the ring back to there warehouse and they did not refund my $73.50 i file a dispute and i lost the case even though i showed proof of sending the package back to them through usps

"Great customer service "

Great customer service , ring I ordered was too small but was easily swapped with no extra charge. Thank you

"Very happy "

Good service, free postage both ways. Had to upsize one of the rings and it was done free of charge. Quality jewellery