"All our technical problems sorted"

For many months we were having a nightmare with our computer, laptop and printer. Their performance was erratic to say the least. James came initially to assess the problem. He quickly identified that the modem was outdated and organised a new one transferring from BT to EE. Our present computer and printer were not compatible and James sort out a good deal for a new printer. The next stage was to find a new computer compatible with the printer. Again he found a really great deal for us, plus a good deal for Microsoft Office and an excellent two year deal for security software saving us time and money. He has reduced our bill to BT as well. James is very knowledgeable, is a pleasure to deal with and listens to what you need. He is also at the end of a phone should you need him.

"James did a marvellous job"

Efficient, professional and personable
Can highly recommend James

"Buying and setting up a new laptop can…"

Buying and setting up a new laptop can be a daunting prospect, but James of Tech Class gave me the confidence of having a job well done. James sourced me a great deal with the purchase and went to great pains to set up the device to suit my needs exactly ….. and at a reasonable cost. I finished with a laptop I was happy with, that was safe and secure and that had everything on it that I required. Not only that, but James got my old computer going again so that I could use it before purchasing the new one. And also during the visit, he got me a better deal with my iphone tariff and advised on the optimum time to upgrade. A most useful and enjoyable morning! Joanna Parlby

"Thank you James."

James has been of great assistance in helping me to understand my computer as I am rather a dinosaur where computers are concerned. He used everyday language making it easier to understand those processes I was unsure about which gave me more confidence in using my computer. James also resolved a technical problem I had with the computer by speaking to my internet provider, Thank you James.

"It`s all Greek to me!"

Since my friend/technical advisor died I have been totally at sea with technology. James came to my rescue after I saw an advert in the Farndon Focus. Poor James! I didn`t even have the techno language to explain the problems. He was very patient and took the time to translate for me whilst he sorted out my mess. He went above and beyond what I had expected of him and left me with a growing confidence in my own abilities. Thankyou James.

"TECH CLASS IT update"

I had my most recent home visit from TECH CLASS on Friday 22 July to change my modem to BT Halo 2 and to update various internet devices.
I have been using James McCarter at TECH CLASS for a number of years when I require IT support to ensure that I have confidence in the functioning of my personal internet. I am a very mature man with limited systems knowledge and find James's friendly attitude and patient approach in explaining what actions are required very satisfying.

"100% recommended"

I needed to update technology and was increasingly frustrated at how things were changing at such a fast pace. James was recommended to me and he listened carefully to what I needed and spoke in plain English rather than Technical jargon.
He advised me what I needed to purchase and then came to install it and gave extra security advice too.
I would thoroughly recommend anyone who needs support with technology to use James.

"Super service all the way !!"

From seeking James McCarters advise on updating my very old computer, to the installation and very patient tutorials. You could not wish for better service than that provided by TECH CLASS.

"I found James from TECH CLASS very…"

I found James from TECH CLASS very helpful. He was patient and used language I could understand. He re capped what we covered ensuring my understand. An excellent service.

"Excellent service"

James has been so helpful, advising me in buying a new laptop and setting it up for me. I feel confident that I have a machine that will suit my needs, and it makes such a difference to know that help is only a phone call or email away. An extremely friendly and professional service.