HomeTechWare
Harith Canna
"Top quality service and expertise"
Sam and the team provided fantastic customer service and best in class technical expertise. The team are clearly experts in what they do and I felt I can fully trust them to change my intercom system. The quote they provided was accurate and there were no nasty surprises. I would highly recommend HomeTechWare.
amanda
"Great service"
Great service. Prompt response to my email and We were kept well informed of start times. Flexibility was not a problem around t he school run.
Anya Gordon Clark
"There's a reason they have 5 stars!"
Sam and his team (especially Pshemek) were from start to finish professional, reliable, open and brilliant.
They not only fitted us a new alarm system but they fitted us new lights, new sockets and gave our new house the once over to confirm our EICR was done correctly.
Sam is a great communicator and made the whole process understandable to us. Pshemek is also very professional and explained everything he was doing throughout.
Overall, I would never hesitate to recommend Home TechWare to anyone and it gives us great relief that we have a trusted company we can call on if we have any issues in the future (although fingers crossed not!)
Ricky
"Super professional and helpful"
These guys helped us replace a few radiators and helps with a fixing a complex problematic boiler issue. The level of professionalism and punctuality is not something I have seen before for this type of work. They are also very pleasant to deal with.
Andrew F
"Excellent service in difficult circumstanes…"
HomeTechWare installed a Ring video doorbell and indoor camera at my elderly mother's home. The installation was partially completed in March before the coronavirus lockdown, but had to be halted when it became apparent that the broadband connection in my mother's house would need to be upgraded to enable the video doorbell to work properly. By the time the connection had been upgraded, coronavirus restrictions meant that my mother had started shielding and for several months nobody from HomeTechWare could work in the house. The installation was eventually completed in August and works well. The video doorbell is linked to my mobile phone (and that of my sister) and we get alerts that enable us to monitor people coming to my mother's house, and to speak to them if necessary. The indoor camera also enables us to check that my mother is safe and well, which has been particularly important given the difficulty of visiting her in person at present.
I was impressed with HomeTechWare's service throughout the protracted installation process. The two men who worked on the initial stage of the installation clearly knew what they were doing and, despite the challenges of the antiquated electrical wiring and the low speed of the existing broadband connection in my mother's house, made every effort to get the video doorbell working. They worked tidily and thoroughly, and took care to explain what they were doing. Once the lockdown started HomeTechWare quite rightly recognised they could not send someone to finish the installation until the restrictions eased. They understood the need to safeguard my mother's health and put no pressure on us to finish the job (or to pay for the work already completed). After my mother stopped shielding, at my request HomeTechWare arranged for one of the two men who had worked in the house previously, Pshemek Wachal, to complete the installation. Pshemek made quick work of setting up the video doorbell with the upgraded broadband connection and installing the indoor camera. He talked me through the different settings for the video doorbell and made sure everything was working properly before leaving.
I would happily recommend HomeTechWare for anyone wanting someone to install a Ring video doorbell - especially if the installation is in the home of a vulnerable person where care needs to be taken to protect them at this time.
danielle s
"Wonderful service end to end"
Wonderful service end to end. So happy with comms, all the employees and also our lovely new intercom system.
Benson Hersch
"Great service, great outcome"
Firstly, Sam was very aware that we are shielding and came himself instead of a colleague who may have been in contact with someone who in turn may have been in contact with someone who had suspected Covid
Secondly, he kept us informed as to when he was coming and spent most of the day installing a stand for a TV. We bought TVs from him which were excellent and reasonably priced. He stuck to the agreed price.
Thirdly, Sam is knowledgeable, pleasant and we have no hesitation in recommending him to others.
simon
"entryphone replacement"
HomeTechWare replaced an intercom entry phone system for us. The job was very well done and the guys were a pleasure to have in the house. Would def use again.
Jiya Puri
"Alarm upgrade"
Got these guys in to upgrade my alarm system. Friendly and knowledgeable and great value for money. Highly recommended.
SP
"Ring Elite Install with Honeywell Chime"
Happy with overall service and installation. Sam and team were very professional and did a neat and tidy job. They were honest and upfront with any issues or challenge they saw before they started. I am pleased with the install, which included flush fitting of the Ring Elite into a rendered brick wall, connecting it to an external Honeywell Chime using a 8v transformer and connect the Elite to PoE switch. Professionally done.
Would highly recommend them
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