HomeTechWare

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HomeTechWare

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Manuela Ravalli

5.00/5.00

"5 Stars!"

5 ⭐️ Thank you

04/08/2019

Daniele Rossi

5.00/5.00

"Home Wiring Issue"

I had an issue with my home wiring due to a bird that find the way to reach them. I contacted Sam and on the following day they come to check the work to do. They arrange to come back in a couple of days and completed the all work in less than a day (it was quite a messy job to get on top of everything). Both workers were keen to do a proper good job without waste any time, and they are been professional and tidy. Everything was done in a professional way since the first contact until the final payment. You can feel the support and the fact that they are keen to help.

29/07/2019

Maria Plews

5.00/5.00

"Excellent service"

Sam provided an excellent service. He carried out a thorough investigation, resolved the problem and gave helpful advice. He was prompt, professional and courteous, and I would have no hesitation in recommending him.

29/07/2019

Dave Mager

5.00/5.00

"Prompt, friendly, professional, knowledgeable and eager to please."

Prompt, friendly, professional, knowledgeable and eager to please. The engineers that arrived were all of those things. I am thoroughly satisfied with the work they carried out for me and will not hesitate to re-use their services.

18/07/2019

Prosh

5.00/5.00

"Excellent service"

Great and professional service from Sam and his team.

They were timely and carried out the testing and installation to a very high standard.

Would definitely recommend.

24/06/2019

Mrs R Caplan

5.00/5.00

"Excellent service"

Excellent service from knowledgeable and helpful staff. Everything explained simply and good advice given. Prompt service. Would definitely recommend

20/06/2019

Grainne Bellenie

5.00/5.00

"Highly recommend for their expertise in technology"

I came across HomeTechware at a shopping centre in East London, the thing I immediately liked was the opportunity to ask as many questions as I wanted without the hard sell, this with their expertise in technology gave me all the all the information I needed to walk away and really think about what I needed and wanted for my home. Several months later I purchased the ring doorbell and cameras from a large high street electrical store who offered a installation service, when I tried to book I realised just how little knowledge they had and the offer was a basic fixing it to the wall, I needed more than that to ensure I was getting the best out of the system and it worked for my personal needs, it was then I remembered my conversation with hometechware and I called them. They were excellent immediately they offered me the advice I needed over the phone again no hard sell, instead the offer to come and give a quote when I was ready.
I had the team come to install the ring cameras and at the same time the Lightwave system which means I can control my lights from my phone anywhere in the world.
When considering where to install the cameras at the back of the house they gave thought to things like the smoke from the boiler and how that would set the motion sensor off. I was really impressed with the service I received, they fitted the devices and set all the technology up on my phone to my personal preferences and then took the time to show me how to use it, it’s rare to get the complete package.
The knowledge and expertise of the team is second to none, we had a technical issue with one light switch, they persisted patiently until it was worked out. I mention this as for me it’s important, the positive can do attitude is what every customer wants, I have had a lot of builders in my house over the last year and the amount that hiss about how difficult something is... it was just so nice to have someone say “it’s no problem we will work it out”
The team are really pleasant and friendly, they work hard and left no mess on any occasion I’ve had them round.
The most important thing for me was their level of expertise, when advising me before buying the lightwave for example they went through the different options the benefits and drawbacks which has helped me make the decision of what is right for my needs. On any product I have asked about they have extensive knowledge and when I want to explore a solution for a problem they again come up with different options.
Finally the after sales, when I’ve rang with a question I get a timely response, I had a problem with the doorbell unit which in the end needed me to go back to ring, the support I received to try and resolve the problem and then to deal with ring was fantastic, I couldn’t have asked for more.
I highly recommended the hometechware team and will be using them again.

12/06/2019

Barb

5.00/5.00

"Excellent service"

Excellent service from start to finish. A few minor changes needed to be made and these were done quickly. No mess left after installation and am very pleased with the product.

22/05/2019

Customer

5.00/5.00

"Happy with service and support"

The Hometechware team provide good, professional service; with diligent and helpful before and after sales support. I would recommend them happily.

21/05/2019

Emily

5.00/5.00

"Excellent service!"

Sam and his team were very professional and reasonable costs that were clear from the outset, with great communication as well. Very happy, thanks! I'll be back in touch if I have any more electrical issues!

16/05/2019
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