"Des voleurs !!!!"

N acheter jamais sur ce site ils vous envoient des articles endommagés qu ils ne veulent pas rembourser c déjà la 3 eme fois que ça m arrivé!!!
Des voleurs !!!!!!

"Bewertung Luisa Via Roma"

Der Shop bietet eine sehr große Auswahl hochwertiger Marken zu ebenso fairen Preisen, dazu gibt es immer wieder Rabattaktionen.
Der Standardversand erfolgt i.d.R. innerhalb von ein bis zwei Tagen, die Lieferung Italien - Deutschland dauert drei bis vier Tage, die Artikel sind gut und sicher verpackt.
Die Rücksendung ist unkompliziert und kostenlos.

"ORDINE DEL 21.10 ANCORA IN LAVORAZIONE"

ORDINE DEL 21.10 ANCORA IN LAVORAZIONE.ORMAI DA UNA SETTIMANA! E scrivono che mandano la merce in 1-2 giorni lavorativi. Non ho ricevuto niente però di pagare ho pagato.Dovrebbero scrivere il giusto per i tempi di spedizione. Così almeno uno decide se vuole ordinare oppure no. Ultimamente sempre problemi con le spedizioni. E dal servizio clienti risposte evasive , dicono che aprono un ticket ma non sanno quanto ci vuole per avere delle risposte, non sanno niente. Mah. Un sito così dovrebbe avere un servizio clienti competente.

"Zamówiłem 2 swetry AMI PARIS, a 3 okazał się dobry :-)"

Update:
Za 3 razem wszystko ok! Zmieniam ocenę. Dzięki LVR team!

3rd try and we got it!. Now its ok! I changed score. Thanks LVR Team!!!
Good customer experience

Zamówiłem 2 swetry AMI PARIS, jeden przyszedł uszkodzony - ok zdarza się. To zaczynamy z procesem wymiany który trwa 3 TYGODNIE.

W końcu przyszedł DRUGI również uszkodzony - tym razem zafarbowany. Żałosny poziom sprawdzania jakości oferowanych produktów. Narazie nie polecam.
Będzie update, jak przyjdzie trzeci, czyli w połowie LISTOPADA.
--

I ordered 2 AMI PARIS sweaters; one arrived damaged - okay, it happens. So, we start the exchange process, which takes 3 WEEKS.
Finally, the SECOND one arrived, also damaged - this time it's discolored. Pathetic level of quality control on the products offered. For now, I don’t recommend.

Zamówiłem 2 swetry AMI PARIS, jeden przyszedł uszkodzony - ok zdarza się. To zaczynamy z procesem wymiany który trwa 3 TYGODNIE.

W końcu przyszedł DRUGI również uszkodzony - tym razem zafarbowany. Żałosny poziom sprawdzania jakości oferowanych produktów. Narazie nie polecam.
Będzie update, jak przyjdzie trzeci, czyli w połowie LISTOPADA.
--

I ordered 2 AMI PARIS sweaters; one arrived damaged - okay, it happens. So, we start the exchange process, which takes 3 WEEKS.
Finally, the SECOND one arrived, also damaged - this time it's discolored. Pathetic level of quality control on the products offered. For now, I don’t recommend.

"An awesome shopping experience!"

I was a little hesitant buying designer items after reading the reviews. It turned out I had nothing to worry about! My experience with Luisaviaroma has been awesome. I bought a bag and a coat. The bag was perfect and nicely presented in a box. The coat was cute but it was too large. Here’s where I was hesitant because I wasn’t sure how the exchange process would go. I followed the detailed email instructions, packed everything up and labeled the box. DHL picked up the next day and off the package went. The exchange was extremely quick and it went smoothly. I just received the exchanged size today and it fits perfectly. I will definitely be using Luisaviaroma again and I wouldn’t hesitate in recommending them to others. Thank you for a wonderful shopping experience!

"Claiming that I sent back an incorrect item"

I wish I had read the reviews before purchasing from this retailer. I ordered two pairs of shoes (different sizes of the same shoes) and returned both in the same box promptly as they did not fit correctly. On receiving the item, Luisaviaroma claimed that I sent one shoe back in perfect condition and that the other shoe I sent back was a different size with some modifications made to it! This is ludicrous as who in their right mind would do that! They constantly kept quoting the same line about their rigorous checking/quality assurance process but failed to address the fact that my return was most definitely mixed up with one of their other returns in their facility and they are trying to con other customers into paying for their mistakes. I will have to go through insurance/my card issuer to get this resolved because the lies, gaslighting and lack of accountability is unprecedented for a so called ‘luxury’ retailer. I regret ever giving them my business previously and will make sure to never do so again and spread the word.

"Goood deals"

Goood deals

"So far so good."

So far so good.
Made few orders. Good packaging, fast delivery.

"parfait et nickel"

parfait et nickel

"Good shopping website and great discount"

Good shopping website and great discount