"SHOCKING !!"

SHOCKING !!! Don't bother, purchase from elsewhere... Racking / Shelving delivered were damaged. Boxes all wripped open, metal racking was scratched / bent / dented.
Finally got everything returned & had a full refund.
Would never purchase from here again, and definitely NOT recommend to anyone

"Excellent product"

Excellent product, good price and speedy careful delivery.

"Very pleased with shelves"

Very pleased with shelves. Delivery on time, all the pieces correct. Instruction's good (but the video online was especially helpful)
So all in all a good experience and if we need more shelves in the future will be happy to use this company again.

"Not so tuff "

Based on the advertising and the branding we expected something formal robust than what was received.

The MDF shelves are thin and don’t give much confidence to me for the heavier items over long period of time, specially if the air is damp where I have used them ( Garage) the framework is very flimsy and the feet break off.

I want to qualify this review on the basis that the person who installed it is extremely competent with this kind of thing and we are both very disappointed with what we received

"Great strong shelving"

Great strong shelving. Delivered on time, great service.

"TUFFERMAN SHELVES"

I am asked to explain why my 'experience' of buying Tufferman shelves was 'so great'. Every company asked the same question for their product/service. It was not an experience; they're shelves. They are very good shelves and supplied as promised at a price I was comfortable with - hence the 5 stars. They are well made, sturdy and lightweight and they slot together well, without fasteners, and with the need for only 2 basic tools. The instructions are clear, once acquainted with the various parts, and written for a first timer but once the first shelf set was put together, I found a simpler way to do the remainder. I purchased 2 x 3 sets (i.e. 6 shelves) and am very pleased with the product. I save myself for mor interesting things before I'll comment on experiences.

"Great shelves, exactly as promised, very sturdy."

Well packaged, great shelving,very solid, excellent value.

"Great customer service.…"

Order was not delivered by courier on date specified and there missing items, however Tufferman customer service was excellent and all was rectified within days including a refund of the extra cost of named date delivery.

"Damaged goods!"

The parcels were just left on the doorstep.
When opened the shelves were chipped.
I emailed to ask for replacements and I have had no reply.
I have built the shelves now but have to tolerate the damaged corners even though they were bought brand new.

"Tufferman value"

Good price well made product speedy delivery and good customer communications