"Awesome selection, Great pricing!"

I spent hours researching brake pads and rotors for my vehicle and ultimately had to make the decision to go with basic NAPA brand (cheap) brakes or performance brakes.

I priced everything out and the "cheap" brakes came out to about $325. With BuyBrakes.com, I was able to price out EBC rotors and pads for $350 (after discount).

Unfortunately, BuyBrakes.com contacted me a day after I sent my order to inform me that the rotors and pads would ship from the manufacturer, but the manufacturer did not have the pads in stock.

They gave me the opportunity to continue with the rotors, but I declined and was sent an email within 15 minutes confirming my order would be cancelled.

Overall, I would rate this merchant very well due to their fast communication. However, as a whole I gave a 4 out of 5 because of the issues with the manufacturer.

Will definately research and try to purchase from BuyBrakes.com again.

"credit card charged, 1 month later and still no product."

Ordered 4x DBA rotors, approx $530.00 total. All components were listed online as shipping within 3 days of purchase. Card was charged 3 days later, 2.5 weeks later I get an email notifying me that half the purchase was on an 8-10 week backorder at DBA but they can ship the other half. I asked why it took 2.5 weeks to tell me this and was given no reply that made sense to me. I replied asking to issue a full refund and cancel the order. It has been 1.5 weeks since then, still no refund, and no reply.

I called them and talked to a Beth (the same one that emailed me) to see what was going on and she admitted to dropping the ball and would take care of doing the refund in a timely manner. We'll see what happens next. Just terrible communication. I'll be considering a call to the BBB regarding this company.

Leon