"Very polite and amazing staff"

Very polite and amazing staff

"I was really happy to discuss my energy…"

I was really happy to discuss my energy with the very nice young ladies.I found them very friendly and knowledgeable and it made perfect sense to switch.They came to the door just as I was planning to look into switching as the tariff I was on was not the best. They just take the hassle and worry away from me as everything is taken care of without me having to do anything. Great service.

"Friendly agent.."

Friendly agent... understandable words....simple persistent persuasion

"Not made clear !"

We were told that our present charges would not be affected by the April price increase or any other increases for the next 12 months.
Your confirmation email gave a Gas Fixed Tariffv26 unit rate of 6.74p per kWh when our present rate is 6.323p, and a standing charge of 35.96p per day when our present rate is 34.58p.
The Electricity Fixed Tariffv26 gave a unit rate of 27.42p per kWh when our present rate is 25.746p, and a standing charge of 45.86p per day when our present rate is 44.002p.
I returned to your sales unit in Bromley High Street today and saw a different salesman who said the rates quoted in the email dated 17th February were the current rates on the 17th. We believed that our present rates (as per our last gas and electricity bills dated 22/12/2024) would be the 'Fixed Tariffv26' rates.
However, we do NOT wish to cancel this new Fixed Rate Tariff.

"Matthew in Tunbridge Wells today was…"

Matthew in Tunbridge Wells today was great apart from the fact he was a West Ham supporter and I am a Millwall supporter.
He made the whole experience clear and easy to understand and we had a laugh as well . In fact he was the best person that I have encountered on the people who stops you on the street.Matthew if you read this all I can say is thank you and come on you Lions.

"Explains and found the best deal "

Explained and found the best deal for us

"Very friendly people and saved me a lot…"

Very friendly people and saved me a lot of money
Thank you

"Good service "

I had a wonderful time with the guy who served me. He was very professional.

"Reliable and confident service."

Reliable and confident service.

"Your agent was very patient"

Your agent was very patient, explaining charges etc.