"I returned a faulty vacuum"

I returned a faulty vacuum, they received the return on the 6th February, I messaged them on the 17th asking when I'll receive a refund, I recived a brief message back saying they'd issued it on the 17th, I messaged back asking how long it would take approximately and I recived another brief answer saying check with my Bank.

I'll give it five days and see what happens.
If it doesn't show up I'll ask my bank to put in for a refund and contact trading standards.

"The Bissell CrossWave OmniForce Edge…"

The Bissell CrossWave OmniForce Edge has completely transformed the way I clean my floors! This all-in-one vacuum and mop is a lifesaver, making it effortless to tackle both wet and dry messes in one go.

I love how powerful the Power Vac Mode is, providing strong suction for dirt and debris, while the Power Mop Mode works wonders on spills and stuck-on messes. The self-cleaning cycle is a huge bonus, making maintenance hassle-free and keeping the brush roll fresh. It's lightweight, easy to maneuver, and works beautifully on my hardwood floors and area rugs.

"Aspirateur Vac&steam fonction/Notice"

L'aspirateur vac&steam fonctionne bien cependant il est très dommage que pour un appareil de ce prix on n'aie qu'une notice type dessins" ikea" sans explication écrite; ou un film succin sur "Youtube"; je suis déçue car il faudra du temps pour tout découvrir de l'optimisation du fonctionnement de cet aspirateur...... si c'est possible!

"Been through two carpet cleaners now…"

Been through two carpet cleaners now with bissell. Both purchased direct. Both broke after around 6 months use. Contacted them directly. Hadnt even bothered respond.

"All ok this time"

This time everything has worked and the delivery has arrived.

"Quick delivery and does the job required"

Quick delivery and does the job required

"Delivered the next day"

Delivered the next day. Didn’t think at first to look at the prices of the manufacturer looked at other retail outlets thank goodness I did look got an absolute bargain on my carpet cleaner

"Spotclean pro"

The spotclean pro works well and removes a lot of grime although the hose is a bit short. This makes it awkward to use on furniture. However the biggest issue is the noise it makes. Absolutely deafening. Ear defenders should be worn. In addition the motor exhaust vent ejects the hot air downwards so risk of carpet/fabric burn. Avoid.

"DO NOT BUY FAULTY PRODUCTS "

Dear S———-,

The BISSELL MultiReach comes with a two-year manufacturer warranty. Based on your purchase date of April 2022, the warranty expired in April 2024. The product was not recalled, as the battery issue is not a known problem; it is simply related to the frequency of use.


Sincerely,
Fortunate

BISSELL Consumer Care
support.BISSELL.co.uk
0344 888 66 44 Mon-Fri 09:00-18:00, Sat 10:00-17:00, excl. UK public holidays

Find genuine BISSELL accessories and cleaning solutions for your products on BISSELL.co.uk and spare parts – on 4BISSELL.co.uk

Response of bissell custom care as it has a battery issue due to using the hoover too frequently?!?!?!

"Absolute shocking consumer care service…"

Absolute shocking consumer care service my product is under 6 years warrenty and has stopped working called consumer care went through troubleshooting over the phone still not working then got told to wait 3-5 working days for a call for a home repair visit it’s now been 7 working days NOTHING I’ve called 3 times to just be told oh we will send an email through and if I don’t get a call back I have to send the product off to then wait a further 10 working days for it to be repaired verry slow at communication never buying from bissell again!!