The Rigid Kitchen Company

Home & Garden
badge Company profile claimed
127 reviews
Overall Rating
Customer Reviews about

The Rigid Kitchen Company

Write a review about www.rigidkitchen.co.uk
Show Reviews

Sandra Johnson-Hall

5.00/5.00

"Dream Kitchen Realised!"

From when we first went into the showroom to final photographs, Rigid Kitchens have been brilliant. Beautiful quality, great service and they make you feel very valued as a customer.

05/12/2022

Linda Whitehead

5.00/5.00

"First class after-sales service"

First class after-sales service! We noticed a joint on one of our quartz worktops was visible and not as good as all the other joints that were barely noticeable. I mentioned this to Dawn and she arranged for it to be dug out, refilled and is now perfect. Can’t recommend this company highly enough! Linda Whitehead

02/12/2022

Neil Perry

5.00/5.00

"We wanted a quality kitchen from a…quality and local firm"

We wanted a quality kitchen from a local business and Rigid Kitchens were the obvious choice. We felt confident from our first visit to the showroom meeting Anna and John followed shortly by John’s site visit where his knowledge was clear to see and his advice was invaluable.
Prior to installation we met Spencer who fitted everything and ‘Project Managed’ everything, arranging for various trades, Matt (Plumber) Richard (Plasterer) Paul (Flooring) and Nathan and Paul (Electrics) to visit in advance and provide ideas and quotes making the financial requirements clear.
On the start date everyone turned up when they should and the only issues were caused by existing things in the house but these were dealt with professionally and without fuss.
We painted in between fitting and Spencer’s advice re sourcing paint etc was so helpful.
In all we’re really pleased with our kitchen, Rigid Kitchens have done a brilliant job and we recommend anyone to check this firm out

28/11/2022

Jo

5.00/5.00

"Excellent from start to finish"

From start to finish the service we received from The Rigid Kitchen Company was excellent. There was no sales talk, just practical help and advice. The kitchen fitter Kevin was also brilliant, nothing was too much trouble and cleaned up after each day. I would highly recommend this company.

16/11/2022

TREVOR NESBITT

5.00/5.00

"Excellent after sales service"

Have had kitchen since 2017? Had problem with soft close on towel cupboard. Rang up and within a few days two men from the remedial team turned up and replaced the faulty component. They were polite and efficient. Excellent after sales service. Would recommend this company +++

15/11/2022

amanda kelman

5.00/5.00

"To be honest I'm a bit bias"

To be honest I'm a bit bias, 5 stars ! I have used this company before and they offer a fantastic service from beginning to end. Great planning service, friendly fitting team and very professional whilst doing the job. Couldn't fault them and would recommend them highly.

26/10/2022

Sarah Maxfield

5.00/5.00

"A company that goes above and beyond"

When we purchased our house back in May, we inherited a badly worn and dated kitchen with a seperate dining space and we knew well ahead of moving it was one of the first things we wanted to change. The two seperate spaces didn't work for us and we were keen to make one large kitchen diner. We came across The Rigid Kitchen Company before we moved and fell in love with them as soon as we visited their showroom. John's honesty and willingness to engage in lengthy conversation was both refreshing and massively helpful and we came away knowing this was the company we wanted to use. Their service, from initial conversations and design, through to fitting has been absolutley exceptional - we have felt listened to throughout and cannot thank each person we have encountered enough.

When it came to knocking through, Rigid kept well connected with our builders and they liaised with one another to ensure everything went as smoothly and stress free as possible - something I could never have really imagined! Our kitchen fitter was Chrissy who was absolutley meticulous, talked us through everything he was doing and kept us updated throughout.

We cannot thank The Rigid Kitchen Company enough for their hard work and the high standards they work to. We couldn't be happier with our new kitchen diner and cannot wait to start entertaining in it! I never thought my dream kitchen would be a possibility, but Rigid have made it a fantastic reality!

17/10/2022

Tara Louise Franklin

5.00/5.00

"Absolutely in love!"

Absolutely in love with our kitchen! From start to finish everything was perfect, John came out to visit us and gave us a few ideas that we hadn’t thought about. We moved our cooker, fridge all to different places and now have move cupboard space.
Spencer was our fitter and as other reviews mention he is a perfectionist, which is great as I am too!
Kitchen is finished to a very high standard and we couldn’t be happier.
Thank you Rigid!

08/10/2022

Chelsea and Jamie

5.00/5.00

"Dream Kitchen, Dream Service!"

We have had the best experience with Rigid Kitchen and couldn't have asked for more. Having been recommended to us, we decided to book an appointment with John at Rigid Kitchen. As I am the most indecisive person ever, John was very patient and really helped with the design of the kitchen and choice of accessories. He came out to do a home measure and we received the drawn up plan very quickly. The customer service was exceptional. Spencer was our kitchen fitter and was a true perfectionist, we couldn't have asked for a better fitter! The quality of his work was fantastic. He answered every question I had and made me aware what was happening at all times. He managed the whole process from start to finish including organising a plasterer, plumber and electricians. We are over the moon with the quality of the kitchen and it's more than we could have asked for! Would recommend Rigid Kitchen 100%. We absolutely love our new kitchen!

05/10/2022

Melissa Mallett

5.00/5.00

"John and the team are fab!"

John and the team are fab!

We purchased and had our original kitchen fitted by Rigid and having done some further remedial work in the house, I now needed to fit out a Utility area and box in an area in the existing kitchen as the side door had been blocked up.

John came out to measure up and discussed options available to us in the form of designs and also what cupboards would be similar in style and colour, as unfortunately our kitchen cupboards fitted 7 years ago had been discontinued.

Well, Chris arrived to install (who was the chap who fitted our original kitchen and did an AMAZING job all those years ago!) and the results are fab.

The cupboards and style are perfect and the boxing in within the existing kitchen area is brilliant. You would really have to look closely to even tell these cupboards aren't identical!

Will use these guys again and would recommend to anyone without hesitation :)

23/09/2022
Built for truth-seekers. We collect real reviews so you can find reliable businesses fast. Share your insights—help the next person out.
© 2025 - All rights reserved