"I like the product overall"

I like the product overall, but...

It's much better than the silicone options Apple included. Having said that, I don't like the sizing options and I don't like that I have to spend $20 to get a multi size kit. I wish they had several multisize kits, available in a single color to keep costs down. Like an xs, s, m or a m, l, xl. Three options close to what you think you need for like $10. I got the medium and it's better than the silicone, but I think I needed the large for a better fit.

"Great company"

Great company. Quality product. They take what they do seriously. It's nice that they offer an option to send all three sizes. Still doesn't fit quite right and hurts my ear eventually but its much better than the stock buds that fall out or competitor buds that I can't wear as long.

"I have the memory foam tips for air pod…"

I have the memory foam tips for air pod pros. There’s no warranty but after I messaged them and explained what happened to my original pair I received 30% off on a replacement pair and they are very comfortable so based on quality and excellent customer service I would recommend anyone to order from this company.

"I bought two different sizes and…"

I bought two different sizes and neither size sealed out the noise as good as my original earbud ear pads they were not worth the money

"Only thing that has ever worked for me!"

I have very oddly shaped ear canals and can literally never get earbuds to stay in — I’d tried everything! The earmolds I ordered just came in and they fit perfectly, stay easily in my ears, and have allowed me to start using my Apple AirPods for the first time. Thank you!!

"Custom plugs are comfortable and very easy to deploy!"

The material appears that it will hold up well. These custom plugs are comfortable and very easy to deploy. I have funky ear canals [apparently] and these have changed my listening experience! I work around a lot of noisy equipment (saws, sanders, motors) and these custom plugs fit so snug that the noise cancelling feature of my earbuds are much more effective!

"Ordering is simple, & quick w/ great customer service."

Ordering was simple, placed the order and someone contacted me about when will I be sending my ear molds. You can do it on your own but I paid $70+ to have an audiologist do it, mailed it to them and 4 to 5 weeks later custom ear tips at home.
These things are amazing only now have I realized how bad the battery life is for Airpods Pros, as I am happy to leave my custom ear tips in my ears all day. Eartune's custom ear tips puts the Pro in the AirPods Pro as the given ear tips are terrible and now I can not get enough thanks to Eartune.

"Product works but overall experience not the best"

I can confirm they work, but do take a few tries to figure out how they fit in your ear.
The reason for 3 stars vs more was my overall experience. Before purchasing, I reached out to Eartune asking for the time I can expect the product to ship and was quoted 3-4 weeks. With this in mind I waited until 4 weeks to check in as I had not received any updates. At this time, they responded letting me know my ear molds were smaller than normal and asked if I still wanted to proceed and I let them know yes. I also shared I would be traveling in 2 weeks and was hoping to have them by the date I would be leaving. After a week I still had no updates on shipping and reached out again. They got back to me 2 days later which was the Friday before my trip (leaving Monday) saying they had shipped that day. As expected this was not ready by Monday and I didn’t receive it until Thursday. I had to have someone pick it up for me as I was out of town and overall just frustrated with the lack of communication. If you are interested in purchasing the product, it does work but expect delays in shipping.

"Eartunes are far superior"

Eartunes are far superior to the ear plugs provided by Apple. I bought the Beats earphones that hooked over the ear because my AirPods kept falling out during workouts. Switching out to Eartunes has solved that problem.

"The custom ear molds fit perfect and…"

The custom ear molds fit perfect and they were shipped according to schedule.
I'll be buying more custom products in the future for sure.